Finch House Cafe Fine Foods

ATTENTION to DETAIL. I have used Finch house for years but in the last few months it is in rapid decline. Crockery is stained, or not cleaned properly, also cutlery sometimes has residual food stuck to it. Order a mug of tea and it’s never full, the same with coffee too much froth. We eat with our eyes first but the presentation of food is severely lacking. I don’t want a ‘greasy spoon’ cafe I want things presented professionally as expected and paid for. Don’t put inexperienced staff on the important functions, the supervisor should oversee everything. Standards overall are poor, fabric seats are filthy, staff look unkempt and no one wears a name badge anymore, male staff don’t engage with...

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The coffee is ok. The decor ok. The staff ok. But OMG the smoked salmon and poached egg breakfast was very poor. The eggs were clearly cooked on a microwave. Turned up like flying saucers and tasted very bland. Clearly battery hen small eggs. The sourdough toast was like cardboard. Dry as an Arizonan Desert fly. And the smoked salmon. Was clearly from a cheap end of the supermarket. Farmed and tasteless. But also the portion size was miserable. Finches has the opportunity to be good. But it needs to up its game. Don’t serve poor tasteless food. Don’t over charge for it. And don’t fool customers. Teal cafe in Hildenborough is loads better. If you have the time.

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The food was certainly tasty, but undoubtedly overpriced considering the tight portion sizes. We found the café to be pretty and well-decorated, although this did not offset the sub-par table service. Despite the friendly welcome from staff at the counter, waitstaff could be described as inhospitable at best, which was disappointing seeing as service was slower than you’d expect for a place with so few customers present. The lack of salt and pepper shakers at each table was noticeable. If improvements were made, we would visit again.

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Came in today for lunch at 13:30. The food was gorgeous as always, and the drinks were nothing short of that. All staff should be proud of their hard work and attentive service, always taking the extra steps to make each guest feel individually accommodated for.

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Vegan brownie is like a mm² , not worth the money for a mere morsel, basil over the road gave me a large chunk of vegan cake, it now can’t compete unless it increases its portion sizes

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Mid-afternoon visit, not too busy but i waited too ling for my toasted sandwich. Service was friendly and apologetic. Table wasn’t clean. Toasty was too delicious!

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Disappointed. Bagel had one slice smoked salmon, a slither of cream cheese, no garnish, no pickles. Not made with love. Very basic for the price I paid

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We called in for coffee and cakes. It's a great place to relax and we enjoyed our refreshments, there's a good selection to choose from.

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This venue is getting busier and busier . Piles of fresh bagels and sandwiches! Staff were friendly and patient. Tasty iced coffee

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Fast service, comfy seats, great coffee and butterscotch iced latte. The four cheese toastie ‘side’ of avocado always delicious.

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