We really appreciate your support for firefighters and love your subs! We visited at 7:15 PM and placed an order for dinner. Unfortunately, when we got home (a 15-minute drive), we discovered our food was incorrect. My daughter specifically asked for NO sweet mustard on her Jamaican Jerk Turkey sandwich, but it was included. Additionally, my Italian Grilled Chicken salad was missing both the salami and the cucumbers. It was too far for us to drive back to have the order corrected, especially since the employee behind the counter informed my daughter that they were closing soon and suggested we take our order to go. We would appreciate some compensation for the incorrect and missing items.
First of all, we appreciate that you support firefighters with your subs! We visited for dinner at 7:15 PM, and after a 15-minute drive home, we discovered our order was incorrect. My daughter specifically asked for no sweet mustard on her Jamaican Jerk Turkey sandwich, but it was included anyway. Additionally, my Italian grilled chicken salad was missing the salami and cucumbers. Since it was too far to return and correct our order, my daughter spoke to the girl at the counter, who mentioned that she would be closing soon and asked if we could resolve the issue. It would have been nice to receive some compensation for the missing or incorrect items.
I've been to this restaurant for the second or maybe third time in four years. Unfortunately, the service was a bit off during this visit. It felt like the staff had a bad day, as they were chatting with each other instead of attending to customers in line. As for the food, it wasn't fresh this time; it was lukewarm and overly sauced, leaving the bread soggy. Overall, it felt more like a fast-food experience rather than what you'd expect from a higher-end establishment.
I really appreciate what Firehouse Subs represents and the causes they support. However, my recent order was poorly prepared and not checked for accuracy. One of the chili cups was half full and the other was two-thirds full. I ordered a sandwich with caramelized onions, but there were none on it, and I requested pickle spears for both items but didn’t receive any. This order was placed outside of rush hour, so I hope Firehouse can improve their order checks.
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I ordered from DoorDash and had some modifications for my meal. While they did make the changes I requested, everything still arrived really sandy. I was only offered a $2 refund from DoorDash, which is disappointing considering that I paid $13 for the sandwich. I was really looking forward to trying this place since I've heard so many good things about it, but this experience left me quite dissatisfied.
I?ve had subs before, but for the best hot pastrami sub I?ve ever had in the 51yrs of my life, you?ve gotta try a FireHouse Sub!! As a retired firefighter These guys donate to our local fire departments!! So, not only do you get the best sub of your life, your supporting your local firefighters!! Keep up the great work guys gals, I?ll now be one of your regulars!!
I placed a DoorDash order with specific modifications, and while they included a receipt showing those changes in the bag, they still made the sandwich with everything I asked to be removed. I received a $2 refund from DoorDash, but for a $13 sandwich, that's disappointing. I was really hungry and had heard so many good things about this place.
I tried the sub sandwiches from this place for the first time, and they were fantastic! The bread was soft, the ingredients were fresh, and there was a generous portion of meat. I can confidently say they’re much better than Subway or Jimmy John’s! I’ll definitely return to sample more varieties of their sandwiches.
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Easy sub shop chain in lacey. They have plenty of indoor seating. Nice atmosphere. Choose your own adventure drink machine, makes 90's kids suicide drinks more interesting.
Thank you firehouse subs for the catering! It was delicious as always. Friendly reminder to order catering at least 48 hours in advance ;
Gegrilltes Hähnchenbrustsandwich
Italienischer Gegrillter Hühnersalat
Smokehouse Rind & Cheddar Bruststück
Süßer, Würziger Fleischbällchen
Jamaikanischer Idiot Truthahn
Salat-Firehouse-Salat, Natur
Feuerwehr-Fleischbällchen
