I would like to tell you how much I appreciate Travonda! She went above and beyond for me and my family today. I was not able to come in and get my family and I food. When I called she was more than happy ro bring out to my car. I called on my way because it was STORMING! She answered and called me by name and asked if I was here, I explained I was still about 10 mins out and offered to cancel so she would not have to come out. She said absolutely not. See you when you get here. When I arrived she came out with a smile! Thank you so much TRAVONDA!!!
I went to the restaurant on my birthday, and the experience was disappointing. The staff seemed overwhelmed and were more focused on watching cartoons on TV than attending to customers. When my sandwich was ready, they just called my name without asking what I wanted on it. Sure, the meal was free, but I could have gone somewhere else where they actually ask what you want on your sandwich before making it. I could have had an allergy to something they put in it.
The staff at this restaurant is fantastic! I visit quite frequently because I’m hooked on their Philly cheesesteak. Ms. Bonnie and Matt are absolutely wonderful—always friendly and incredibly helpful. There have been many days when I've come in feeling a bit down, but thanks to their smiles and genuine conversations, I leave feeling uplifted. If you haven't tried this firehouse yet, definitely give it a visit; you'll leave both full and happy!
The staff here is great! I frequent here quite often because I’m addicted to their philly cheesesteak. Ms. Bonnie and Matt are THE BEST- they’re always friendly and super helpful, there have been plenty of days that I came in feeling kind of down and just with their smile and genuine conversation I leave uplifted. Definitely try this firehouse if you’ve never been you’ll leave full and happy!
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The staff is always friendly and pleasant, and tonight was no different. One of my daughters noticed a slightly dusty fire cap on display in the cooler. I initially thought it was just for show, but without hesitation, they handed it to us. They consistently go above and beyond to make sure their customers have a wonderful dining experience!
I've went to this location for about a decade, it used to be awesome. since 2021 it's mgmt closes early, doesn't have sweet tea by mid afternoon clearly doesn't care about its sustainability.. I have lost faith choose dining elsewhere. It's a shame
Great employees! Brandon gave us a helping hand the other day on his way home from work. We were setting up for a memorial service the following day and he was a big help. I stopped by to give him a thank you card and he was working hard!
Absolutely the best sandwiches I’ve ever had—better than Subway and even better than Publix! The bread is incredibly fresh and reflects their commitment to quality. The service is also fantastic!
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They did great. I have had such a series of bad experiences at the Firehouse on Brandon Blvd, I was very pleased to find a firehouse that actually does it’s job well. Thank you!
I shouldnt eat dairy or wheat. They walked me through the menu to pick out something i could eat there. i got a regular sandwhich shop now.
