I traveled all the way from Long Island to this Hackensack location for the T-Mobile deal, only to find out that they are no longer participating as of 2023. This should have been clearly communicated in the fine print or on their website, but the information was lacking. The Palisades location informed me that none of the New Jersey stores are participating either, although I noticed that airport locations were excluded anyway. I'm not sure if this information is accurate, but it made my trip feel wasted. I really wish Firehouse Subs would have communicated this more effectively—perhaps they could have simply stated that New Jersey locations are no longer participating in T-Mobile Tuesday p...
The sandwiches are fresh, but I frequently find that items are missing from my orders, whether I get them delivered or pick them up myself. We decided to start picking up our orders, and I honestly can't remember the last time when I didn't have to remind them to include the chips or not to forget the cookies. I only realize when the toppings are wrong after I’ve opened the sandwich. It’s disappointing because the sandwiches really are fresh, but I shouldn’t have to keep reminding them about things. I order through an app, so they have the details right in front of them, yet they still seem to forget items on every single visit. I like the place and wanted to give them the benefit of the dou...
My wife and I drove 15 to use our T-Mobile Tuesday coupons today. We parked and as I approached the store I saw signs that said they don’t participate with T-Mobile Tuesday. Wasted our time and we drove home. I have used the T-Mobile coupon last time it was available at this location without any issues. Would’ve been nice if T-Mobile or firehouse subs gave us some warning that they can stop participating whenever they want. Seems like this store just doesn’t want want to deal with the influx of customers? No reason was given so it was frustrating.
The truth is that the food was good but I went there because I had a discount on my cell phone and the first thing I saw was that it said they didn't accept. And the worst thing is that there are few locations and in none they accept coupons in my opinion if they are not going to make the coupons don't pay Tmobile Tuesday to promote them and get more customers who are not going to receive their damn offers.
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First the map shows me as if it was in the mall parking lot something that I had to double check if it wasn't for chipotle's sign then I would have to go around twice Second they don't participated in the T-Mobile Tuesday promotion what kind of establishment does this !
Place looks clean/food appetizing. Just sharing this for anyone who never heard of FHS before and wanted to redeem their T Mobile Tuesday promotion here. Till next time.
The best freakin sandwiches. Veggie, sub on a club, any and every sub is fantastic from the bread to all of the fresh tasting ingredients. Highly recommendFood: 5/5
Average subway sandwichAlso this particular store did not participate in T-Mobile Tuesday. It should be 100% participation or nothing at all
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The staff are very nice, and my son really enjoys the meatball subs. Food: 4/5
Order from here so much they know me great food great serviceFood: 5/5
