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"I used to visit this restaurant quite often, but I’ve decided not to return anytime soon. The staff appeared disinterested, unmotivated, and rude during my last visit."
Telefon: +441513551966
Adresse: Cheshire Oaks Outlet Village, Ellesmere Port I-CH65 9HD, United Kingdom
Reservierung, buchen
Stadt: Ellesmere Port
Webseite: https://www.frankieandbennys.com/restaurants/north-west/ellesmere-port/cheshire-oaks
Montag: 08:00 -23:00
Dienstag: 08:00 -23:00
Mittwoch: 08:00 -23:00
Donnerstag: 08:00 -23:00
Freitag: 08:00 -23:00
Samstag: 08:00 -23:00
Sonntag: 08:00 -22:30
Gerichte: 10
Kategorien: 5
Bewertungen: 3674
The experience was terrible. I booked a table in advance, but the manager said she had no record of my reservation and asked us to pay the higher price instead. When I mentioned the mistake, she said it was a system error. We were seated at a dirty table and waited 15 minutes before anyone acknowledged us. I had to ask three different staff members for drinks. The service was horrendously slow, and we ended up having to hurry through our meal because we were running late for a movie.
The staff was wonderful, the food was delicious, and the atmosphere was laid-back. During my visit, there were two children's parties happening, which made it quite noisy, but that wouldn't deter me from returning.
I used to visit this restaurant quite often, but I’ve decided not to return anytime soon. The staff appeared disinterested, unmotivated, and rude during my last visit.
