Came to Frankie and Benny’s on Thursday evening with a friend. There was only 3 other tables in the entire restaurant and looking back it’s easy to see why! Signs on the tables suggested app service but when trying to use this and type in our table number, error message kept coming up saying there was no account open on our table. Waited another 10 minutes for someone to acknowledge us and take our drinks order. After eventually ordering food, we waited around 10 minutes for starters. My friend said her potato skins tasted frozen and weren’t very nice, and my crispy squid was a soggy mess. For mains, my friend had chicken parmagiana which she said the pasta was bland and chicken was cold in...
I met a friend for lunch at this branch for the first time. It used to be one of my favorite restaurants, but unfortunately, I will not be returning. I have a gluten-free diet, and the menu options for gluten-free choices were limited. There was only one gluten-free starter available, which was delicious, but the disappointment came with the main course. I had ordered the Bolognese with gluten-free pasta, but when it arrived, it looked unappetizing and tasted like a pot noodle. The pasta was undercooked and the meat tasted like it came from a can. The high price tag for what seemed like an undercooked, ready-made meal was not worth it. The only positive aspect of the experience was the frien...
I ordered the classic Caesar salad, which consisted of lettuce, croutons, grated cheese, and dressing on a plate. It cost £11.40. Unfortunately, the lettuce was dirty and gritty, making it unpleasant to eat. The croutons were stale and soft as well. I informed the waitress about the issue, but she did not seem concerned. I ended up leaving more than half of the salad uneaten as it was not enjoyable. Overall, the service was also lacking. It was a very disappointing experience.
My husband and I stopped by for lunch today and we were extremely pleased! The atmosphere was nice and tranquil, the staff was very polite and efficient, and the food was delicious. They even helped me with some hot water to warm up my 7-month-old son's bottle (some places don't offer this service... who knew?) We will definitely be returning on our next trip to Leicester.
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Bland and poor quality food quite expensive for the quality, Felt the price was high and given the options to dine locally won’t hurry back. Positive was the service prompt and friendly
Lovely friendly staff and good service. Excellent choice for vegans for main and dessert! Felt a relaxed and unhurried atmosphere
We were served by Angel, she made us feel welcomed and it was an overall pleasure to eat here Definitely recommend
Kai was awesome and on the ball. Looked pretty busy and was running around but was still spot on with everything
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Excellent service, very good food and a pleasant atmosphere.
Very good experience, lovely served by a lady called angel :
Die Amerikanische Tiefen-Pfanne Deluxe
Cheddar-Schnittlauch Kartoffelschalen
Frankies Fleischbällchen 'Al Forno'
Voll Beladene Kartoffelschalen
Spaghetti-Mini-Fleischbällchen
Doppelt Eingetauchte Teigbälle
Klassische Rindfleischlasagne
Hähnchen-Penne-Romana-Auflauf
Italienische Fleischbällchen
Ultimativer Gemischter Grill
