Being Lebanese myself, I have tried Lebanese food in many Australian restaurants. While most of these places claim to serve authentic Lebanese cuisine, many of them are not actually Lebanese-owned. However, my experience at this restaurant was satisfactory. The makkinak dish was decent, but the portion size was a bit excessive for just a few sausages. I enjoyed the tabbouleh, although it was a bit too lemony for my taste. Unfortunately, the fattoush was not up to par and the shawarma dish was disappointing, with small chunks of meat and lacking in flavor. It could benefit from better marination and seasoning. Additionally, the hot wine was served incorrectly as it should always be served col...
On having lunch here 2 days ago, I requested a can of Coke Zero with my meal. I was told that the can was unavailable and that the drinks were served in a glass. I said I was fine for them to pour the can...of drink into a glass- the waitress reluctantly agreed, only for a presumably more senior waitress return and say that they could do this but they would charge me $6...yes $6!!!!!! For a can of Coke Zero!!!! They suggested that I purchase a glass of drink instead (that they no doubt would have poured from a 2 litre bottle of soft drink into a 250ml, for which they would then charge me $3.90. . How insulting to treat your customers in such a disrespectful manner for the sake of your own gr...
On having lunch here 2 days ago, I requested a can of Coke Zero with my meal. I was told that the can was unavailable and that the drinks were served in a glass. I said I was fine for them to pour the can of drink into a glass- the waitress reluctantly agreed, only for a presumably more senior waitress return and say that they could do this but they would charge me $6...yes $6!!!!!! For a can of Coke Zero!!!! They suggested that I purchase a glass of drink instead (that they no doubt would have poured from a 2 litre bottle of soft drink into a 250ml, for which they would then charge me $3.90. ). How insulting to treat your customers in such a disrespectful manner for the sake of your own gre...
this restaurant has been many dinge in its life, including an Italian restaurant and pizza salon, which serves the most amazing bacon egg pizza, but frank’s has so far been the best incarnation. dive in or take them serve some of the best Lebanese. food in the local opposite and there are some stiff competition. great eating, good service and a nice clean restaurant, it is always a pleasure to eat here. and if I don't feel like eating (or a decision) the mixing plate is always a great solution. we were here too many family celebrations, and the staff is in the accommodation and eating plentiful, it is always a positive, stress-free experience. highly recommended.
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I visited a restaurant for lunch on a Sunday and found it to be about half full. My husband and I waited for 10 minutes without being served, so he went to the counter to get menus. After another 10 minutes of waiting, we decided to go to the counter to order food, but were told to return to our table as our order would be taken there. However, after waiting another 10 minutes without being served, we decided to leave. I don't understand why we weren't allowed to order at the counter when they were so busy. At least 10 other customers were served while we sat there.
I called Frank's Restaurant to order takeout food. The man who answered asked me what I wanted. I told him I wanted a mixed chicken kebab, tabouli, and fattoush for 15 people. He replied, "What exactly do you want?" When I started to explain, he interrupted and said, "Look at the menu online and call us back when you know exactly what you want!" and then abruptly hung up. How rude! What happened to customer service? I will not be calling back or visiting again. Please work on improving your customer service skills.
Great place for a casual and authentic meal at very reasonable prices. Awesome mezze and wide selection of small, medium and large meals. Lots od vegetarian options. BYO for $2.50pp. We had dips and falafel to start with the highlight being the fresh made bread...that's so hot it's puffed when it arrives at the table. Second was the baba ganoush. My quail with a side of garlic sauce was lip smacking! The others had whole fish, eggplant main, mixed grill and spicy fish.
We visited Frank's from a regional area to experience authentic Lebanese food. 450kms was well worth it. We enjoyed the quail and mixed plate. The babaganoush was the best we'd ever tasted and the flavours were fabulous. Recommend the crispy fried Lebanese bread, and chilli...potatoes and knafe desert. The friendly staff made the experience all the better. Great prices too.
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Since they renovated the place and the service went down badly...so many workers but they have no idea what they doing and we wait for the order for a LONG TIME ... waste of money and never go there again .there is so many restaurants...in Fairfield much much better than this ****
Since they renovated the place and the service went down badly...so many workers but they have no idea what they doing and we wait for the order for a LONG TIME ... waste of money and never go there again .there is so many restaurants in Fairfield much much better than this ****
