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"A friend I offered a stay here was forced out and refused to pay back the rest of the 9 days a week. Shame on you! Scam and robbery!"
Telefon: (+33)170988400
Adresse: 9-11 Pl. Du Colonel Fabien, 75010 Paris, France, SAINT JACQUES
Stadt: SAINT JACQUES
Gerichte: 0
Ausstattung: 2
Kategorien: 5
Bewertungen: 5886
Horrible, I reserved on 22July at 11:57 a.m. by phone to surprise my daughter who was celebrating her 18th on 28 July, I stayed 4minutes 50 with a young woman who explained everything about the reservation. Paying a few euros per person because of covid, this would allow access to the rooftop up to 22 hours etc. She certified me that my call validated the reservation. On July 28th we present ourselves at 7:30 pm and the surprise! no reservation according to them, because there was a private event for 50 people. I'm outraged and overly disappointed because I didn't ask for a confirmation email. It will serve as a lesson but I absolutely do not recommend such a place.
We had a great stay at the Generator Hostel! One of the best parts of the hostel were that it had air conditioning within the rooms that could be changed, which was incredible considering the weather outside! The rooms were also very nice and clean when we first got there. The bathroom and shower are two separate rooms and the sink is near the entrance of the room as well so multiple things can be happening at once. The rest of the building is nice as well, and the building has 4 elevators, which makes moving luggage so much easier. There is also a café by the entrance with good food. Overall , this was a great hostel experience and I would highly recommend it!
Knowing that I paid €50/night for a 10 bed dorm, I would have expected more. Luggage room which required payment for guests by the hour in lockers. Room smelt of cigarette smoke and was unpleasant. No shared common spaces. Overpriced bars and poor atmosphere. No outside food, so they can charge you even more? Shower with black mould in all corners and a broken fan. Empty and broken soap dispensers in both shower and sink. Nothing but a money making exercise, more focused on monetising your visit than basic hygiene and visitor experience. Take your business elsewhere in Paris this is not where you want to stay.
I really enjoyed my stay in Paris. Location was really good. The metro is just in front of the Hostel. I saw a beautiful sunset at the rooftop. The front desk staff was amazingly friendly, specially Sophie. She took the time to answer all my questions with a big smile. The rooms are very specious and very clean. Cleaning staff was very friendly as well. I really recommend this place while you're in Paris.
A friend I offered a stay here was forced out and refused to pay back the rest of the 9 days a week. Shame on you! Scam and robbery!
