"Went there for my daughters 19th Birthday and had the best time, great food, great service and lots of fun"
I experienced the worst customer service and blatant racism in this restaurant. I came to celebrate my 21st birthday on a Tuesday, The server, Yen Yen , had a prepositioned idea about us before we arrived. On top of a horrendous attitude and lack of service, she overcharged us 300+ dollars on a tab that was supposed to be 50 each. After asking for the manager, he insinuated that our table of 8 were lying and his server hadn't made a mistake. Worse BBQ experience, and overall saddened by the racism experienced on my birthday. Shame on you Gyu Kyu and company, take your business elsewhere if you're Latino or Black. You'll experience racism.
I used to absolutely love Gyu-Kaku. I would come to this location every couple of weeks and always looked forward to my visits. However, that's not the case anymore. Recently, while the food was decent, it didn't have the same wow factor it once did. The chili miso wings, which used to be the best I've ever had, were disappointing this time—I couldn't even finish one and only tried a few. On the plus side, the server was very friendly. My bill came to $100 for two people, and although the food was just okay, I don't think I'll be returning to this location. Good luck if you decide to visit; I hope your experience is better than mine!
We are seniors, they sat us down and waited about twenty minutes before anyone came over to take our order, the hostess, the waitress and waiter were not very friendly at all, after dinner they did not offer the s’mores, we missed out on that, they brought us the bill and was double the amount of what we ordered, we had been here before and we had good experience, as if they intentionally gave us the wrong bill, did not recognize any of the previous waitresses or waiters, disappointed with the service, my wife doesn’t want to go back to this place again, very odd night, am afraid I agree with her
No wait time when we arrived. However, the service and food quality lacks. The food was meh our waiter basically forgot about us after the first round and we waited 20+ minutes for anyone to come offer us. Waiters would pass by and see us waiting and wouldn’t approach. The meat quality was bland. One time deal and that’s it . I’d much rather wait for over an hour for the Korean bbq place across the road.
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From the moment we walked in, at opening, everything was amazing. The lady who was the hostess was funny and kind. Our server Chloe was incredible and on par with all her suggestions. The food was served in perfect portions and marinated perfectly. Would immediately say yes to returning and suggesting the place. By the time we were done the place was busy and rightfully so with how good it was.
Tucked away in the corner of the strip mall. I've come here a handful of times, and every single time has been a great experience. While this place is pricier than Gen, they offer more in terms of sides and quality of meat. I've tried the different price points and can say that no matter which one you pick, you won't be disappointed. Remember to save room for ice cream or s'mores at the end.
We enjoy dinner in this restaurant. The kids love it, too. They can do s'mores for dessert. Parking: Usually busy and a challenge to find parking. But if you're not in a hurry, you get a spot. Kid-friendliness: Kids like the experience of grilling the meats and doing s'mores. The garlic noodles are one of the favorites also.
I had the best experience at Gyukaku! Jeffrey, our server, was outstanding. The service was impeccable; he always had a smile and made us feel right at home. You should definitely hire more people like him!
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The food is served very quickly, the service is good, the grill is changed frequently, and the food is delicious.
Went there for my daughters 19th Birthday and had the best time, great food, great service and lots of fun
