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"The hotel is nice and clean. The location is near downtown. The city is not big so everything is close by. They have nice pool and hot tub. I prefer to stay again because of their reasonable charges."
Telefon: +14036275000
Adresse: 919 Waterton Ave, Pincher Creek, Canada
Reservierung, buchen
Stadt: Pincher Creek
Gerichte: 0
Kategorien: 5
Bewertungen: 13
I have stayed pretty extensively (typically over a month each year) at this hotel in the last 5 years with my work and its one of my favorites, staying in the renovated side. When I phoned to book a week long stay I was advised there was rooms available but for $254/night including continental breakfast. The website included the option of the room with no breakfast for $185/night, I asked for this option as I have to leave the hotel hours before the continental breakfast starts. They would not honor the website price then I was informed there was no rooms available if I didn't pay the $254/night. I didnt appreciate the upsell and was extremely disappointed in a place I bring a lot of busines...
This hotel has gone down hill the past few years. It used to be a nice place, but our recent stay was the worst room we?ve ever stayed in. Gross rug (sticky and dirty); the room was hot and the ac did not work; it was damp with a strong musty odour; and the shower barely worked. They charged us $250 for what should?ve been an $80 room. Furthermore, during our stay, we noticed that there were only First Nations people in the section we were in, meaning: we think the heritage inn has some racial bias in where they place their guests. If you are First Nation, please do not stay here ? they will over-charge you for terrible rooms. Breakfast was good ? but that was the only non-segregated place i...
Me and my family reserved a room with them using our debit visa. Upon arriving at the hotel they refused service to us stating that the only accept Visa cards not visa debit. They wouldn?t even allow us to pay the full 350 in advance and return it to usupon checkout. The lady was rude and long story short we are at super 8 tonight for 60 dollars less and they accept visa debitsand didn?t even ask for a deposit?. I have stayed at Ramada super8 and travelodge and the heritage inn was by far the leastfriendly and accommodating while being overpriced compared to the newer hotels. I will never go back
I and my family reserved a room with them with our Debit visa. Upon arrival at the hotel they refused the service that the only accept visa cards do not visa debit. They didn't even want to allow us to pay the full 350 in advance and return them at checkout. The lady was rude and long story short we are at super 8 tonight for 60 dollars less and they accept visa debits and did not even ask for a deposit?. I was at Ramada super8 and travelodge and the heritage inn was by far the least friendly and accommodating while overpriced compared to the newer hotels. I will never go back Reserviere jetzt einen Tisch
The price of the room is overpriced! It doesn?t justify the room and customer service given. The staff were nice but the Manager who is also Filipino needs more more training! Was given wring info on breakfast and instead of apologizing, she argued and was more angrier than me! I want someone higher to call me and hear my concern! I paid $375 for a 1 star hotel!
Very nice people that checked us in. Hotel is perfectly located as a staging point for Waterton. Our room was very clean, but an update of the washroom area would be nice. We stayed in room 205 and the tub tiles are on their last legs. Not a biggie. The Hotel was very clean otherwise.
Simple, clean and comfortable hotel. The bathrooms could use a facelift, but I think it's a great value if you need a base to stay pretty close to Waterford Lakes National Park. We really enjoyed relaxing in the pool and hot tub after a day of hiking?
Pros: It had an indoor pool that we were able to use during a very hot period of weather. The beds were very comfortable. Cons: I didn't like this hotel was advertising in US dollars, but in Canadian dollars. Why is this allowed in Canada? Reserviere jetzt einen Tisch
The hotel is beautiful and clean. The location is close to downtown. The city is not big, so everything is close. They have a beautiful pool and a hot tub. I prefer to stay back because of their reasonable costs.
The hotel is nice and clean. The location is near downtown. The city is not big so everything is close by. They have nice pool and hot tub. I prefer to stay again because of their reasonable charges.
