Hôtel Escale Oceania Aix En Provence

Hate to say it, but unfortunately our stay wasn’t good. Especially not for this price. Here’s a summary: Restaurant: food options online were misguiding and not the same as in real life. Very limited menu. Furthermore, we had to wait for our food for a long time. When it arrived, it was cold and there was a piece of hard plastic embedded in my son’s food which he was about to eat. On top of this, they tried to charge us the full amount of the diner, including the cold item with the piece of plastic which we obviously didn’t touch anymore and refused to pay for. Never experienced something like this. Rooms: Room actually was ok, but no handsoap to be found. Asked at the reception and was told...

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Stayed at this property for 2 nights and thoroughly enjoyed the stay. The staff was very courteous and helpful and polite. The rooms were spacious and well-lit. Breakfast options were also good. Would definitely recommend this hotel. Found the stay peaceful and relaxing. Service: 5

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Excellent for a small room hotel, space is well used and comfortable, staff is friendly and helpful, nice small exterior pool, recommended. Service: 5

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