I recently placed a mobile order for a customized burger at Jack In The Box, specifically asking for mayo and mustard, but neither was included. In a previous visit, I had also ordered bacon, which was missing from that order as well. This will be my last visit to this location. The woman who handed me my order hurried me out of the restaurant, despite there being no other customers around. I contacted corporate for a refund and attempted to call the restaurant, but no one answered, which didn’t surprise me. I wish I could give this experience negative stars. With over 15 years in customer service, I’m truly disappointed by the staff's lack of effort in resolving any issues. This really unde...
EDIT 2: Went to go use my voucher today. Drove around back to to find an employee (a line cook possibly) smoking next to the wide open service door that leads to the kitchen. Didn't place an order and drove off. EDIT: Was finally contacted by Corporateto see what happened, a refund was mailed to me in the form of a voucher. ORIGINAL: Absolute trash. Manager was super combativeeven after she had admitted she was wrong and still refused to refund me for the items that were missing from the order.Submitted multiple inquiries to try and get the money back from these missing items and (not to be funny) have not heard Jack...Would love someone to contact me to get this sorted out, but I am running...
The service here is quick and friendly, and there’s a lovely variety of food to choose from. Like most Jack in the Box locations, this one also has a drive-thru. I recommend trying the Jumbo Jack Hamburger, the Breakfast Jack Sandwich with bacon, the Chicken Fajita Pita, and the Chicken Teriyaki Bowl. Currently, the LA Metro Jack in the Box restaurants are running a promotion with the LA Rams; if the Rams score 2 touchdowns, customers can get a free Jumbo Jack Hamburger with the purchase of a large beverage. Overall, prices are very reasonable, especially with the value menu available.
My husband just ordered some burgers and one of the burger's bread has mold. My 11 year old lucky open the box upside down. I tried calling so I could speak to the manager but no one answers the phone. The bread is obviously toasted on the grill. How could they miss the mold on the side that's not toasted?
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My wife and I went out for dinner and were disappointed to be served old French fries that clearly had been sitting around all day. I spent over $22, expecting fresh fries, but that wasn't the case. With all the customers they get, I think they should be able to serve fresh, hot fries.
Hello my name is Matt and my family and I were there last week and the food (burgers and fries) that we ordered were burnt and the fries were cold and my son's hamburger bun had mold on it! How disgusting! Please someone contact me and help me resolve this issue
My son liked the Breakfast Jack and and my brother really liked the Meat Lover's Burrito. It's nice that breakfast is served all day.
I can't believe they're charging $4.99 for a single Jumbo Jack without cheese, especially when it's supposed to be a value item.
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I recently visited the drive-thru, and the service was speedy. They serve a fantastic hamburger!
I ordered 2 jack packs and one of my chicken sandwich was not cooked on one side and was still
Lendenstück-Burger Mit Gegrillten Schweizer Zwiebeln
Der Ultimative Cheeseburger Mit Speck
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Truthahn, Speck-Cheddar-Grillsandwich
Knusprige Hähnchenstreifen (4 Stück)
Gegrillte Hähnchenstreifen (4 Stück)
Club Mit Gegrilltem Sauerteighuhn
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Speck-Cheddar-Kartoffelspalten
Gegrilltes Frühstückssandwich
