I went to Jersey Mikes Subs Wilkes Barre,PA location around noon today, I’ve never been to any of their locations. I was greeted upon entry by the counter staff, the location is immaculately clean and the staff so very friendly and helpful. I asked them how their my Mike process worked, had them view my phone to see my reward points etc. I select a Regular number 8 sandwich (which was my breakfast,lunch and dinner) and upon the meats and cheese being freshly sliced the staff asked what other toppings I would like and so they created the sandwich and then I simply entered my phone number into the card reader and my order was paid. The staff were also so pleasant, they were busy and all workin...
I usually believe in paying more for higher quality, and I’ve never minded splurging for a good sub. But seriously, the bread-to-filling ratio was all wrong. There was barely one slice of each type of meat in the cross-section, and only three and a half small pickle slices in half of the sub. The only thing that satisfied me was the amount of banana peppers—go figure! Normally, I'm full after half of the giant sub and save the other half for later, but this time I was still hungry. I’m not sure if it was just an off day, new management, new staff, or some corporate decision to cut costs by reducing portion sizes. I think I’ll stick to local spots from now on that don’t cut corners. This was...
Updated higher manager called and apologized refund received thank you, upped review from 2 to 3 stars thank you for following upPretty awful experience with the mobile app sandwich was made wrong ordered an Italian and got ham and mayo when I called the store it took 3 calls to get a manager who said he would refund me hasn't been refunded yet. Do not recommend
Gross location.Watched the cashier take MONEY, actually cash, with his gloves on and go right back to handling, cutting and rolling sandwiches.I told the ‘shift lead’ who went and addressed the gentleman..but he DIDN’T change his gloves. Proceeded to handle, cut and wrap 7/8+ online orders.Beware if you’re in this area, they don’t care about food safety.
Reserviere jetzt einen Tisch
On March 2, 2024, I ordered a sandwich through Uber Eats and spent $20, but it arrived without any of the items I requested. I don't understand how this happens—do your employees not know how to read? I'm really frustrated and unlikely to order from here again.
Everything was fine . Ate the sandwhich got home . And started vomiting . I got food poisoning .
Very polite staff visit at least weekly . Always good alway clean ? never had anything bad to
$20 for a sub is outrageous; it's way too expensive. I won't be returning.
Reserviere jetzt einen Tisch
Would be better if some workers knew what they were doing and listened
Great food and the staff is 5 star fabulous!!!! Very clean place!!
