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Mary
2 /5
Bewertung★★
I don’t visit JJ's often, but I usually love the Unwich—until today. I ordered my #9 without tomatoes and watched it being made through the drive-thru. I saw them take the onions out of my Unwich, but when I asked about it, they denied removing anything. My Unwich ended up being just meat, cheese, and mayo. There was no oil and vinegar, and definitely no onions. Disappointed, Jimmy John’s.
The drive-thru was fast, and now I understand why. I'm missing half of my sandwich, and I had paid extra for avocado, which is also absent. I requested extra onion, but that’s missing too. For a sandwich shop that charges a premium, I expect the orders to be complete. I'm a dissatisfied customer.
Typically, the service is quick, and the food is generally consistent. I usually order the Unwich lettuce wraps, but the amount of filling can vary. Sometimes they have more ingredients, and other times, there’s less. It really depends on who prepares them on any given day.
I've been ordering takeout from this restaurant for two years, and I've yet to receive a correct order. Whether it's missing napkins, sandwiches that aren't cut, or completely incorrect items, there's always an issue.
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Everything I go to the drive thru and order my sandwich with no mayo or mustard. It still comes with it. I only get 30 for lunch and by the time u take it back in and wait in line again. Who needs lunch. Wth.
The service here is incredibly slow. It's definitely not as quick as advertised. I've been waiting for more than an hour and a half, and I still haven't received my sandwich.