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"I wanted to see what the hype was about but boy did it disappoint. I ordered the spicy chicken sandwich and the tenders. Both were over cooked and lack the juiciness I was looking for. I only ate 1 tender as I couldn't get passed the dryness and flavor. Maybe I caught them on an off day but I won't be back anytime soon.Food: 1/5"
Telefon: +18476743900
Adresse: 3534 West Touhy Avenue, Skokie, IL 60076, Lincolnwood, United States
Stadt: Lincolnwood
Webseite: https://locations.jollibeefoods.com/usa/il/skokie/3534-w-touhy-ave
Montag: 09:00 -21:00
Dienstag: 09:00 -21:00
Mittwoch: 09:00 -21:00
Donnerstag: 09:00 -21:00
Freitag: 09:00 -21:00
Samstag: 09:00 -21:00
Sonntag: 09:00 -21:00
Gerichte: 8
Kategorien: 5
Bewertungen: 2909
A friend of mine mentioned that the customer service at this specific Jollibee location is excellent. Unfortunately, my experience was quite the opposite. I went through the drive-thru hoping for a quick lunch, but the service was frustratingly slow. Additionally, the staff did not seem friendly at all; in fact, they were somewhat rude for no apparent reason. I tried to keep a positive outlook, thinking that as long as I received my food, everything would be fine—and thankfully, I had no issues with my order. I got two pieces of Chicken Joy, a side of fries, and, of course, their famous pineapple juice. I really enjoy their chicken; it’s definitely among the best I’ve had at a fast food plac...
First time eating here and I was not impressed at all. Save your money. I do not get all the hype for Jollibee. For months (even years), my Filipino coworkers have been hyping it up, but my experience was not all that great. First of all, I came in and no one greeted me, there’s no sign for pick up orders, and it wasn’t until everyone else that came after me asked about their order that I realized there’s no real organization to dine-in vs carry-out orders. The restaurant is a mess. There’s trash everywhere. The chicken was super greasy, the mashed potatoes and gravy were ok, the aloha burger was greasy too, and they forgot one of my drinks. I didn’t even think it was worth going back to get...
I nearly rated this restaurant 4 stars due to the slower service (there's a sign at the front desk indicating they're understaffed), but after tasting the spicy chicken with gravy once more, I instantly raised it back to 5 stars. The chicken is large, crispy, and tender, with a genuine kick—it's infused with spices directly into the meat, rather than just the coating. The gravy is rich and thick, possibly enhanced with MSG or some other addictive ingredient. You really can’t go wrong with their chicken. Honestly, I wouldn’t recommend ordering anything else unless you’re also getting chicken. I have my doubts about the value of other items; I wouldn't pay $8 for their spaghetti or $5 for thei...
This used to be my go to place for spicy fried chicken but they've suddenly gone downhill recently.Ordered online for pickup the next day and when I went to pick it up, it wasn't ready and had to wait another 30 mins on top due to staffing issues. That's understandable but what wasn't was the food we got. The chicken was undercooked and you could see and taste the dough/batter uncooked on the skin. It was inedible. Called and they were nice enough to remake it for us but I asked to pick up on a future date to give them time to get their stuff handled.2 weeks later, I go eat at the restaurant to give them the best chance as it's freshly made. This time the chicken was better but the skin was...
I ordered 6 pcs chicken half spicy half classic flavor and a family pack palabok last night 6/22/23 at 8:20 pm. Waited more than 45 mins for my order, went back several times just to check if order is ready and crew said they are still preparing it. Went back couple of times again and said that they just waiting for the mango pie. So finally I went back again and it was all packed and went home just to find out that I am missing the mango pies and all the chicken was only classic flavor. I am so disappointed that I waited like 20 mins for the mango pie just to find out it was not in the bag. It was already 10pm by the time I got home and store is already closed. Order number is 255.
Worst experience ever!I 'd been waiting for 45 mins and the food never come out because they give my order to the customer who come after me. I point out this to the guy who take my order and the manager but they do nothing. The manager ask me to wait for another 20 mins to fried new chicken!!!This guy at the register even asked me when I order Palabok How many pieces do you want? Really!? Can you count noodles?The worst part is the manager who takes around 15mins face time with someone to figure out the way to void my ticket.Staffs don 't know what they are doing. All crew member need a proper training. How the business like this still exist here?Never come back again!
We try to visit this Jollibee whenever we come to visit family in Illinois and every time we come, it’s been getting worse and worse. Service is so slow, we waited 35 minutes for fast food! Then, when we asked for napkins, they gave us 5 (there were 7 of us). Seriously? Their fountain drinks were very limited because most were not working. When we asked them to refill the diet one, they tried to fix it and then just told us that they ran out of it. This was a Saturday wouldn’t you want to make sure you have these for the weekend. Food chicken was bland, gravy had no taste. Palabok was ok, only saving grace was the spaghetti and peach, mango pie. Would not recommend!
Although the staff were friendly and the food was decent, we experienced a lengthy wait for our orders. The chicken sandwiches were moist and flavorful with a light crust, but unfortunately, the crust lacked seasoning, making it quite bland. I had been looking forward to trying Jollibee for some time, but I left feeling disappointed. They really need to improve significantly to compete with Popeyes, which offers larger pieces of better-seasoned chicken on superior buns.
First time trying Jolibee in US. The last time I tried was in PH, but it wasnt great. Here in US, the fried chicken is accompanied by mushroom gravy, which the kids love. Adobo Rice is great too, kinda like Chicken Steam Hainam Rice. And they serve white rice, which is rare in US Fried Chicken chain restaurant. This store is a stand alone store. Plenty of free parking.Parking: Plenty of Parking
I wanted to see what the hype was about but boy did it disappoint. I ordered the spicy chicken sandwich and the tenders. Both were over cooked and lack the juiciness I was looking for. I only ate 1 tender as I couldn't get passed the dryness and flavor. Maybe I caught them on an off day but I won't be back anytime soon.Food: 1/5
