Kebab Mahal - Tisch resevieren

I placed an online order for a scheduled drop off time, with more than 1 hour and a half notice, I even called the restaurant to confirm the address and time because the app couldn’t find my exact address, when the delivery window pasted I called the restaurant again and spoke to the same person, and she told me that they had been busy and were behind, and that my order wasn’t even prepared yet and would be around half an hour, more than 1 hour later than u had “scheduled” for the food to arrive for my young children and myself, then I get a call, 2 hours after placing the order, telling that they don’t have chicken and only chicken tikka, so now the order will be 1 and an half hours late, a...

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My wife and I ordered a takeaway from here and we thought it was pretty good. Delivery time was much quicker than originally stated which was nice. They were able to customise my order which was also appreciated. Unfortunately the Mahal Mixed Kebab which I ordered had plentiful salad but not as much meat as I was expecting. It also didn’t include any donner meat that it was supposed to. I had to steal some from my wife’s meal as she appeared to have an abundance of donner. The meat that I got was quite nice but the peshwari naan was what stole the show. We also got a few dips which complemented the meal well. We did find that paying £36 was quite pricey for 2 dishes.

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I called the restaurant to address a concern about the food, but the chef became defensive and insulted me before hanging up. When I called back to explain, he refused to speak to me and left the desk employee to handle my frustration. The staff tried to discredit my complaint by saying pests couldn't climb there. Overall, the customer service was terrible and I will not be returning. It is clear that the poorly trained chefs and staff need to be addressed. Avoid this place at all costs.

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Never have I witnessed such disgust from another human being as I did tonight. A guy walks in to order food, at closing time, he says to the guy is it cold in here,? Thr guy behind the counter accuses him of being a racist paedophile????? All hell broke loose, omg how awful, not 1 racist remark was made and certainly no paedophile comments made. Am I missing something here? Reserviere jetzt einen Tisch

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I ordered a simple doner kebab, which was quite easy to do. The meat was decent, but the bread was terrible. The salad was lacking and seemed to be there to skimp on the amount of meat. The fries were soggy and unappetizing.

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I recently revisited Kebab Mahal after a few years. The Veg Pakora was disappointing, as it was very heavy and dense. Priced at 16 pounds for Pakora, Curry, and rice, it does not offer the best value for money.

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Used this takeaway for the past three year food is always outstanding and great service would highly recommend it to anyone looking for a good food nearby five-star guys

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3.5 hours for a neighbour to have taken our food and a new one been sent but it was stone cold, I’ve had great food every other time but this is terrible. Reserviere jetzt einen Tisch

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Customer service was good. They seemed busy but not stressed out. I usually come here and response is always the same.

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My daughter and her friends rave about this place. Anytime I have tried what they've bought it has been decent.

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