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"Waited at the drive thru to be asked what our order was and was left waiting for ten minutes. Eventually gave up and decided to drive round to window 2, where an employee saw us waiting and just walked past the window without acknowledging us. He appeared to be very busy talking to his colleague. Very disappointed by this service."
Telefon: +441530563037
Adresse: Flagstaff Island, LE65 1JP, North West Leicestershire, United Kingdom
Stadt: North West Leicestershire
Webseite: https://www.kfc.co.uk/kfc-near-me/ashby-de-la-zouch-flagstaff-island
Montag: 11:00-23:00
Dienstag: 11:00-23:00
Mittwoch: 11:00-23:00
Donnerstag: 11:00-23:00
Freitag: 11:00-23:00
Samstag: 11:00-23:00
Sonntag: 11:00-23:00
Gerichte: 5
Ausstattung: 3
Kategorien: 5
Bewertungen: 733
So today I ordered my first delivery from here the delivery collected and delivered brilliantly by Uber Eats!! But that was the only thing that was fantastic the 2 children’s portions where extremely tiny and the chips soggy!! Then it came to mine only 2 items 4 pieces of chicken and a gravy !! Well they couldn’t even get that right the gravy was missing. I telephoned them straight away but apparently nothing they could do !! They acknowledged it was done wrong but offered no refund or any option other then ring Uber eats when it was clearly a mistake by KFC. So result was a £7,99 meal went in the bin I don’t like dry chicken. The worst customer service I have ever known
Everytime i come here for a quick and easy meal after a busy day at work there always seems too be something thats wrong. This time was no different. Bought a trilogy box meal and upgraded too a zinger tower burger took 20minutes for my food to arrive got no dip the fillet of chicken was practically none existent it was that small and the burger wasnt even a tower burger i come here because ashby mcdonalds is even worse and because of the convenience be nice too come here 1 day and theres nothing too complain about
The food was cold and the bread from my burger was mouldy, someone of my chips where under cooked and hard still,I’ve heard that the chicken had been re dated when the chicken went out of date, I’ve been told this by a member of staff that I am relatively close with, the service here is the worst I have ever seen and ever single member of staff are so ignorant and rude!! The service is slow and they restaurant is dirty for saying it is quite new! Get your act together Ashby kfc!!!
We went through the drive through it was a quiet lunchtime. We ordered a boneless chicken meal. Its been a while since we last ordered a KFC but was worth a wait. The food was piping hot freshly cooked even the coleslaw tasted amazing. The only issue we had was we didnt have napkins spoons or forks so had to go back in to collect those items.
Waited at the drive thru to be asked what our order was and was left waiting for ten minutes. Eventually gave up and decided to drive round to window 2, where an employee saw us waiting and just walked past the window without acknowledging us. He appeared to be very busy talking to his colleague. Very disappointed by this service.
