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"It's hard to review because both times I went there, they didn't have what I wanted."
Telefon: +16105943890
Adresse: 104 N Pottstown Pike Exton, PA 19341, EXTON, United States
Reservierung, buchen
Stadt: EXTON
Webseite: https://locations.kfc.com/pa/exton/104-n-pottstown-pike
Montag: 10:30 -22:00
Dienstag: 10:30 -22:00
Mittwoch: 10:30 -22:00
Donnerstag: 10:30 -22:00
Freitag: 10:30 -22:00
Samstag: 10:30 -22:00
Sonntag: 10:30 -22:00
Gerichte: 1
Kategorien: 5
Bewertungen: 3518
Most horrible experience in a KFC ever. Placed online order and after 20 mins or so , status showed ready for pickup On reaching the KFC, first thing I noticed is how dull/gloomy its ambience was. I was asked to wait for a while and then informed that the item (beyond chicken) is not available and out of stock.How can item be out of stock when order status says ready for pickup ??On top of this, the manager was extremely extremely rude. He was active as if he is running a local food stall. All in all , a horrible experience , which I want to forgot. Kids were left hungry and had to take them to McDonalds.Listen to me, plz avoid this KFC.
The dining room is closed so you can’t eat inside or use the restrooms which makes this location “take out” and drive through only. That said management is off, there is a serious quality control problem, and the drive through (which is the main way to order because “take out” is almost non existent) is long. As if that weren’t enough you should plan for inaccurate order fulfillment and potential billing errors. Honestly just don’t ever come here. What a shame for a location I use to like going to.
This place was disgusting. We ordered online. The instructions said to go into the store and pick our food up from the shelf. We went in and there was a giant hair ball and a used mask on the floor. We were then told we were not allowed in the store and had to get into the drive through line to get our food. They gave an attitude when I mentioned the instructions provided by KFC online and in our email updates told us to come and pick up inside.
We stopped by for dinner and the customer service was horrible. We pulled in and was never even given a hello just KFC only. Was extremely rude and short. Huffed when we placed our order. Just handed us our order at the window. Young women with extremely long hair did not wear any type of head covering such as hat or netting. Food was all cold. Very disappointed. Now I know why I stopped eating at KFC years ago. Reserviere jetzt einen Tisch
manager should be fired. first. the place is dirty. I wait and no one took my order. I went forward and was told by manager that I was ordering through drivethru what I originally did. back to drivethru and again was ignored. I've been walking into the window and seeing dirty, evil floors, tables and walls. someone has to replace the manager that was opened on the 11th april 2022
Unbelievably horrible service conducted by staff on night duty!!!Not sure if they know what they are doing, or flat-out just don't care?I'm certain that if I were managing this business, i would have better training for your employees.And by the look at past reviews posted on your site, I'm not the only one seeing this.Good luck,your company certainly needs it.
I ordered a drive through and I received gravy that actually looked like the grease they had used to cook the oil sogged fries! The worst fast food I've ever tasted,I wish to give a zero rating, if only it was available!! The food is not fit for dogs!!!! KFC Exton wake up and pull up your socks or you're headed down the drain
It's seriously unreal how long you will wait here drive thru, inside doesn't matter! Currently inside, 15 minutes and counting. Reserviere jetzt einen Tisch
The drive thru worker, her name was Ashton, completely rolled her eyes at me when I asked for barbecue sauce.
It's hard to review because both times I went there, they didn't have what I wanted.
