Today we had the worst experience ever! I made the reservation 2 days ago for my daughters birthday, we arrive there at 5:55 PM and we are asked to wait a bit to be seated at 6PM, only to be told by the Manager that we are to share a table with another group!!! That is so ridiculous! To think that you will eat your dinner seated with a group of strangers! How can you enjoy and have a quality dinner time with your family? What is the point of calling for a reservation? I told the Manager that we are willing to wait for a table but he just dismissively told me that they cant do that, because they are packed! He did not even bother to compromise or try to accommodate our request. Very poor cust...
worst service both times, wait, wrong order, served 1 person before all 3 of us...she was done by time we got our orders...offered sake to make up for it then charged us for the sake. Will never return. When they were new they were crowded, we gave them a break, even thought I thought I would never go back. We did monthes or a year later at least. Still worst service ever! Zero stars. It's too bad because the sashimi was pretty good they have nice looking decor in there. But does not make up for the lack of service correctness,
Just now tried to order takeout… usually order the vegetable tempura but I like it with just sweet potato and carrot because I waste all the other veggies. I know it’s strange but usually they do it for me. The man I spoke with today pretty much laughed at me and hung up on me now is refusing to answer the phone I am completely appalled at how unprofessional this place has become…
Food was very tasty! Our server was very attentive , our chef Brent entertaining and was mindful of food allergies. However, manager tried to make amends on entree that was not to our satisfaction overcooked calamari prepared by the kitchen not Chef Brent) and failed to provide reasonable compensation. Overall, we would come back and not order the calamari!
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Great place for teppanyaki and other traditional Japanese fare. I highly suggest you call ahead and reserve a table especially if you're planning to go there for dinner as they get packed pretty quickly especially on the weekends. A grill-side seating by the teppanyaki is a must for big parties and first time guests.
I have been enjoying sushi at Kimono for several years. Yang, the bartender, is attentive and an all around nice guy. The sushi is fresh and the waitstaff is on it! Stop by, say “hi” to Yang and grab the best Sushi and Japanese food Benicia has to offer.
Love their chicken and shrimp fried rice ! Make sure you get it cooked in front of you, you get more food lol. Don't care for the way they try to crowd customers at 1 cooking table. Can be awkward sitting with other customers when other tables are open.
We love Kinono’s! Claudia is an excellent manager, server cocktail creator. She made a wonderful Mary Me Sushi even remembered from the past how much I love Moscow mules. Excellent service, tasty food, very clean fun. We look forward to our next visit.
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They sort of play like Benihana, but I meant to people that can cook food well nowadays they did an excellent job. 
Love coming to this place. Great food and great service.
