Koja Kitchen - Tisch resevieren

2 stars because the food was good. I don 't know if we caught them on a bad day, but there 's 0 customer service. They didn 't greet us when we walked in, they brought us our food and didn 't say anything, no goodbye, thank you for coming . As weird as it sounds but I 've had better service from Wienersnitzel. We stood there for 5 minutes before we realized we were supposed to order from a screen that was off to the side. I chalked up to bad timing but others were greeted and rung up and questions answered. I won 't be back. The food was good but not good enough for me to come back and possibly be subject to that again.

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I recently entered this restaurant and was extremely disappointed by the poor customer service from every employee. Upon entering, none of the three employees on the floor acknowledged us. After waiting for a few minutes, we even asked if the restaurant was closed since no one had greeted us or taken our order. One employee simply said "yes", continued looking at his phone or tablet, and then walked away. With no other customers present, two employees were sitting down and one was sweeping. We ultimately decided to leave and will be giving our business to another establishment.

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I had a similar experience to previous reviews. I decided to order through the in-store kiosk because it seemed like the staff were ignoring us. Although we received a text saying our order was ready, it took an additional 10 minutes to actually get our food. The service was practically non-existent and the food was overcooked. I would recommend avoiding this location until they improve their service.

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Had a similar experience to some of the reviews below. I ordered via kiosk in-store because it seemed like the workers were actively avoiding us. Received a text that our order was ready, but it took another 10 minutes to actually receive the food. The service was pretty much non-existent.The food was over cooked as well. I’d avoid this location until it works out its wrinkles. Reserviere jetzt einen Tisch

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I usually come here once or twice a month as a treat to myself.For whatever reason when I went today I got more than half of my to go container full of salad and barely any meat. I ordered a chicken bowl. Usually it's a nice half and half. No, this was like 3/4 salad and rest was chicken and rice.Waste of $11.Will not be coming here again

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Very much love the food from this place but the employees at this location really ruin it. Second time they forgot I ordered. Food is poorly prepared and when asking to get a refund for a order that took over 30 mins to prepare and that wasn’t even correct I was asked if “You can’t just wait a bit longer?”instead of receiving my refund.

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So I ordered a beef taco and let me say it was pretty amazing in taste…potion was good. Also ordered the chicken bowl and it wasn’t so good the portion of meat absolutely sucks…and the flavor of this gross. And fyi next time someone gets a to go order please put eating utensils and napkins in the bag. Thanks!

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The food at this restaurant is exceptional, and if you come across their food truck, it's a great option. Although prices are on the higher side, the wait times are only around 10 minutes for a delicious meal. Overall, I would rate the food 5 out of 5. Reserviere jetzt einen Tisch

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They now include a mandatory 3% service charge on every order. This is hidden in the tax field of the kiosk. I don't support deceptive pricing and their dining room still feels like COVID.

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Amazing food!! Ordered the kamikaze fries, spam masubi, crispy chicken bowl!! All good.Wish there was a dine in option though, it's only takeout.

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