Rooms are ok, a good size, but don’t expect complimentary tea or coffee, they don’t do it. We had an issue with leaking aircon, but they fixed it very quickly (good maintenance staff). Also an issue with safety on our balcony as glass screen was loose, wasn’t fixed during our stay, quite a big safety issue with small children who could simply push the glass out at 3 storeys high. Pool is a bit dirty, but big and could be better if cleaned once in a while (mould growing in the grout at bottom of pool and yellow scum line around water line), kids enjoyed it though. Hotel breakfast is pretty good and selection is decent, hotel dinner is not so good, the hot plates do not seem to work correctly...
Beyond expectation! Had read a lot of reviews and was skeptical, but definitely not deserved! Good service, good range of food and drinks (magical for being all inclusive! and fresh rooms. If you are not a Karen to the staff, they are not a Karen to you either Neither my husband nor I play golf but wanted a place not in the middle of the center, and it turned out exactly what we wanted! Lots of activities at the hotel, nothing we necessarily participate in but appreciate that the opportunity exists! If you wish to be completely child-free, it 's not for you, but nothing that bothered us. A magical experience! THANK YOU! Nearby activities: Supermycket som händer på hotellet!! Walkability: Sup...
Checking in is very complicated if you have a car, since there is no space to leave it while you go through a pathetically slow entry process. They can even fine you if you leave it out since everything is a yellow zone. Parking is expensive, and clearly the staff, while very friendly, have severe organizational problems. They saturate you with information and you end up discovering things yourself, even the receptionist said: Investigate and asking you will reach Rome ... the room is a disaster, the curtains let in the light and you cannot rest. In short, a 4-star hotel is not not a joke Rooms: 2 Service: 3 Location: 2 Hotel highlights: Kid-friendly
Bad buffet, bland and repetitive food until boring, the regular all-inclusive being bad, everything jug and there is not always everything and what is worse, it does not include a sad ice cream for children. Just animation with boring music that was repeated morning and night. It is not by far from me to understand a four star, and let's say what is superior is very debatable. Far below my expectations. I do not repeat. The only thing that stands out is the kindness of some of the waiters, the cleaning staff and the concierge. Rooms: 3 Service: 2 Location: 1
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Un poco alejado de la playa. Las habitaciones no teniam doble cortina y a las 7 de la mañana ya entraba mucho sol. La nuestra daba a la parte de atrás y el ruido de las máquinas no dejaba dormir. No repetiré Noteworthy details: Era difícil entrar y salir de la bañera. Lo único bueno fue el personal muy amable y la piscina maravillosa Rooms: 4 Service: 4 Location: 3
The hotel is wonderful, nothing is missing really. the treatment is charming The very nice and friendly concierge The food in both the bar and the restaurant is delicious. Pool shows for kids and live music at night Rooms: 5 Service: 5 Location: 4 Hotel highlights: Great view, Kid-friendly, Great value
Special thanks for the treatment received by the staff, from Miguel Ángel the concierge to Mayte, the sommelier of the Cervantes restaurant. Rooms: 4 Service: 4 Location: 4
Yesterday we went to the spa and massage, the spa was very weak but the massage was 10, the staff was very attentive and friendly, we will be back Service: 5 Location: 5
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I give it the stars it deserves. It's fine without more, but it's far from being a 4-star sup.
Rooms: 4 Service: 5 Location: 3
