This Mexican restaurant used to be really good as far as service and getting the orders right but for the last couple of times we've been there they got one of our orders wrong. During this last visit, I ordered just 2 beef and cheese soft shell tacos and they brought me shrimp so we sent it back and asked for just beef and cheese and when it came back I received bean and cheese. Again, not what I ordered so we ended up boxing the rest of the food up and leaving. They did not charge us for the ones they got wrong but I will not be back here again. We then left here and got Italian instead. The waiter even read our order back so I'm not sure what he didn't understand. My mom got a chicken tac...
I ordered takeout for dinner, which is a special occasion for our family since it doesn't happen often. I spent over $30 on the meal, but it was cold when I received it. We waited longer than the expected 10-15 minutes for our food to be ready, so I called to speak with the manager. He acknowledged that it had been a bit busy and that it took longer than usual for my order. I pointed out that, given the wait, the food should have been HOT. In response, he offered me a dessert as a compensation. A dessert for a meal that cost over $30 just didn’t feel adequate.
The food here is very inconsistent and unpredictable now. Sometimes you'll get lucky and it's made the way it used to be, but most of the time the steak/chicken is either burnt, cold and dry or the food is completely unseasoned and tasteless. I used to eat here 3-4 days a week until this became an issue. I've stopped bringing new people here because the last few times I have recently and it's been a bad experience with the food.
Be cautious: this restaurant has begun charging a fee for card payments. The food is good, but it seems to me that this is just an unnecessary cost that they should absorb as part of doing business. It's almost like being charged for the soap they use to clean the floors—will that be included in the bill next? I feel sorry for the servers, as this will ultimately affect their earnings.
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Food is totally awesome. Restaurant is a round building. Highly recommend this location. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips and Salsa, Enchilada Beans and Rice, Nachos, Cheese Sauce, Sauce, Chips with Salsa and Cheese Dip, Chimichangas
I love the atmosphere of this La Carreta the best. Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chips and Salsa, Chimichangas Parking space: Plenty of parking
Best place to visit in Madison Heights!! Nice sized portions and the food is made with love! Vegetarian options: Plenty of veggie options! Meal type: Dinner Price per person: $10–20 Food: 5
Service: Dine in Meal type: Lunch Price per person: $10–20 Recommended dishes: Chips and Salsa
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Food was the worst I've ever had no seasoning or flavor on the chicken at all
Excellent lunch specials! The chips and salsa are fantastic.
