I booked a lunch table for seven of us at lunchtime. I heard the food was excellent. order taken in time and drinks arrived quickly. Then nothing. other tables filled after us who were served, ate and finished their meals and we were always waiting. Every time we asked, we were told that food was coming. No excuse. At the end of an hour, we decided to go, but not until we spoke to the director who, frankly, was not at all disturbed, apologized or had a fake customer service. We didn't have enough time to find another restaurant, so we took a sandwich in a bakery nearby. I really can't express how disappointing this experience was. If the customer service had been better, it would have made a...
I came here on recommendation for their wonderful burgers. was with a family including a 9-month pregnant woman and a child at the age of 18. I booked a table for 12:30. ordered fast enough. the drinks arrived quickly. I waited 45 minutes. No food. asked the waiter who said it was coming. I waited another 10 minutes. No food. asked the waiter who said it was coming. I waited five more minutes and I had enough. We complained to the management that we had to leave because of a very hungry child and a pregnant woman, we just wanted to pay for drinks. it agitated the price of drinks (about 10 euros) but no excuse, no worries. So disappointing.
30min after the reservation we have the card, 15 min after we come take the order. We had just eaten the famous burgers with their very good reputations, but unfortunately at 9:30 pm more burger available...We are now falling on other things. The order arrives again 40min after knowing that the tables around us that arrived after us were served before....Once our plates were finished we notice that people who came last could have them burgers who were supposed to be broken....In short, very very disappointed by this restaurant that we came to see for the first and last time.!
a deplorable welcome because a manager as kind as a prison door and servers that have forgotten politeness. Not smiling or even a hint. When they get to you, it's to tell you that there are no more tables. first time repressed and second time limit. I don't think I'm ever gonna put my feet back in that restaurant again. good hearer
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We came to six, with our four children. the reception is pleasant, the well decorated interior frame. The hamburgers are just crazy! The goat is delicious, I recommend it. the portions are generous and the greedy plates! I recommend this table without hesitation!
One thing I hate is to put home on a card when it's not the case to .remove your cheese croquettes or be honest with the customer please... And then the service with the smile is also good.
manager change, a very kind and fast service. Copious and quality tapas, very beautiful burgers. products from the region. pleasant terrace on the square. good value for money
deplorable kitchen, the service is very long and not at all pleasant. we have the impression of embarrassed... non-existent win over all points
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home kitchen and quality service (smile and professionalism.) has advise for a good time in a pleasant setting (Jaurs jean place)
I would like to be able to give you my opinion, but unfortunately it has been 1h30 that I am waiting for the dish.
