La Plaine-morte - Tisch reservieren

I can only agree with all these negative comments people have left for this restaurant. We should have avoided it to begin with but well, yesterday we happened to randomly pick that place for lunch with a group of friends. We had reseverved a table outside, which was fine to begin with but then the wind picked up and since we were ignored for taking orders for ages, we got pretty cold, some of us moved inside. However, there was not space for all of us since they decided to not open half of the restaurant and rather have us freeze in the cold. When we finally were about to get our food, they could only bring it outside, so people who had moved had to go outside to bring their food inside. Th...

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Our experience there was so bad, along that of all other guests there that it is worth going through some of the basic facts which provide now comedy value. At the time it was obviously less entertaining. We were seated for an hour before getting a glass of water, which after a morning skiing was really unpleasant. With respect to taking our order apparently there was only one waiter who could do that but he kept running between tables and did not have time to stop. It was 2pm (they still take bookings then) but they were completely incapable of managing the customer flow and no one was getting any food. At 2.45pm the said waiter ran around shouting that customers were too impatient and as a...

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The slightly charmless front of house team let this place down. Having pre booked a table outside we turned up slightly earlier than our booking and were told by a surly waiter to sit down at the nearest table indoors. I explained calmly we had a booking outdoors as it was a sunny day. Not interested he pointed me at the table indoors. On my third attempt I was granted the table outdoors. The food was good enough but limited menu. Pack up warm.

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A real shame given the location of the restaurant. A total disgrace to the high standards of Switzerland and Crans Montana. Extremely rude staff which are constantly arguing between themselves and ignoring customers. Very slow service, disorganised, wrong orders, dirty tables. Every customer we saw around us were frustrated. Even paying the bill was a struggle!! It cannot get worse than this.. such a shame given the great location.

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We stopped there for a quick break, and having a great apple pie with chantilly at the top of the mountain was a very good idea.

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