I used to really appreciate this restaurant in 2019 for its consistent quality, but recently, I've noticed a significant decline in their service. Instead of proactively letting customers know about unavailable items when ordering online, they simply make substitutions without any communication. This is quite frustrating. The only reason I kept ordering from them was due to the outstanding customer service from the young lady in charge, who always resolved any issues. However, it seems that the rest of the staff responsible for preparing the orders doesn’t share her level of care for customers or the establishment. The taste of the food has also noticeably changed, which makes me think there...
I came here for breakfast, but the staff just stared at me without asking to take my order. If they're too busy, they should just say so instead of making me wait for 5 minutes without any service. This place is disappointing; I'll just drive to Mi Casa Restaurant where they know how to treat customers properly. The employees lack basic customer service skills. Service: 1/5.
I called them to do a delivery and I asked them what did they have she’s like what we always have I’m like I never order from here so much so how I’m supposed to remember what you have or know. the actitud and the way she responded it got me mad so i hung up and said never mind if your gonna serve you have to be more nicer to your customer no matter what
This place has the best customer service I've ever experienced, and the food is incredible! I'm nine months pregnant and have been craving their Pastelón. They went out of their way to make sure I got some after I came in every day looking for it. LeeLee and Jeremy are fantastic (the rest of the staff is great too), and I truly appreciate their kindness.
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The food is excellent, especially the empanadas; the chicken ones are fantastic. However, they need to double-check orders. The last time I picked up 8 chicken empanadas, I received 3 chicken and the rest were cheese. I was a bit disappointed, but the food is still really good. Overall, I give the food a 5/5.
The food here is absolutely delicious! However, it's frustrating that they're rarely available on food delivery apps. I hope they can enhance their presence on Uber Eats and DoorDash!
The food and service was outstanding. The people working were very friendly to me and my family, very welcoming. Definitely coming back. 10/10Food: 5/5
I love their food, their fried chicken is my favorite, their pernil and rice and beans are so good and always fresh.
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Everything they prepare is absolutely delightful. The mofongo and their sandwiches are incredible!
Love this place. Everything is delicious. No complaints!
Fried Chicken Bites With Bone Chicharron De Pollo Con Hueso
Gegrillte Hähnchenbrust Pechuga A La Plancha
Mofongo Chicken Bites Chicharron De Pollo
Fried Pork Strips Carnita De Cerdo Frita
Panierte Garnelen-Camarones Empanizados
Shrimp Creole Camarones A La Criolla
Yellow Rice Peas Arroz Con Gandules.
Grilled Tilapia Tilapia A La Placha
Hühnchen-Sandwich-Sandwich De Pollo
Dominican Cake Bizcocho Dominicano
