Le Relais Des Puys Restaurant

I'm mixed up on my feeling because I had a great welcome by a charming lady, then at the perfect reception restaurant perfect service. the hotel is a little ageing but very clean and rather well maintained. Breakfast very well. The problem occurred in the morning when I wanted to shower and there was no hot water. So I didn't take a shower, which is not pleasant. I reported it at the reception when I came to settle and leave. the gentleman who received me looked at me as if I were very stupid and without saying a word went to control the hot water, he found that there was no hot water, but didn't tell me, not a word nothing, no excuse whatsoever! with a full detachment he gave me my credit c...

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Booking made on the site, email exchanges to request quiet room (mme is utra sensitive to noises) and written confirmation of my request. arrived we take possession of the room overlooking the road, facing the elevator and the stairs. we immediately inform the reception and ask to change the room. Not possible, everything is complete. Strange, there were cars on the parking lot. I regret this kind of situation, because I always try to book directly with the hoteliers, by e-mail then to confirm. But when the hotelier does not respect his commitments, it makes me doubt the well-foundedness of my ability to proceed. for the rest well located hotel, very good restaurant with very well worked pro...

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good hotel overall and services to the height. However, to get a smile, a friendliness of the director and his wife is impossible mission. on the other hand, the staff is kind and has the easy smile the waiting time at the restaurant is not suitable. for a dish and a dessert for three people.

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2 nights, 2 meals in this establishment... Very nice experience. The rooms are clean and the bedding comfortable. The special mention is for the meals: very very good!!! Beautiful presentation, varied flavors, homemade preparations!!! The service team at the top!!!

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pleasant reception, covid precaution ok with gel available everywhere. may be a little expensive lunch, but good food with homemade jam. Good bedding. Our room was quiet.

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restful evening in this establishment. very friendly staff. generous table with well-developed and hearty dishes. good advice for wines. excellent price-quality ratio

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The only fault in my opinion is the lack of lighting in the room. The power of the lights is too low. Difficult to read in the evening while lying in bed. Room #303

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reception in the top despite a late arrival, clean and very well equipped room. The place is really nice, I recommend this hotel to those who pass through here.

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Very warm welcome, excellent catering menu and perfect services. Perfect establishment and to be known

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friendly service quick quality of dinner good bed and breakfast little do better

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