A calzone and kids spaghetti with one garlic bread took 50 mins to get ready although it was slow. I paid for green peppers to be added to my spaghetti(that was never put into the spaghetti). I also ordered a calzone and when I cut into it, there was no sauce. A Stromboli has no sauce not the calzone. Even on the receipt it clearly showed I ordered a calzone. The cashier wasn’t rude, but she clearly wasn’t trained the way she should have been. The way she answered the phone wasn’t that inviting and she was dressed unprofessionally(wearing a bonnet, wasn’t wearing the regular Ledo Pizza uniform, and had an AirPod in). She took my order correctly so I can’t fault her on that but whoever cooks...
The manager was rude and wearing unprofessional and not appropriate attire to work at this place he was wearing sandals and not gloves which makes it unsanitary, then he literally screamed at me and argue for like 20 mins just because my kids needed cups to drink soda as we purchase a 2 liter and he was screaming saying that he would loose money if he gave me the 3 cups I was asking for. I’m glad the cashier was there and provided the cups to us. Shout out to her because they need more employees like her. I could have paid the $3 per cup but the fact that I spent $60 and all I asked for was 3 cups to drink a 2 liter soda, not acceptable. The way the manager approached me it was not the best...
This place has definitely went downhill. I called to place an order, the lady who answered wasn’t even aware of her current specials. I then get to the restaurant and my order was wrong. I reordered and it still came out wrong. I told her she wanted she could just have the cook add the pepperoni on top and run it quickly through the oven, she told me no they will cook the pepperoni on top of the stove and then placed it on the pizza. I said OK. I got my pizza went home and could not even eat it because the pepperoni was burnt and extra crispy. The wings that I ordered were supposed to be hot and honey, they only had honey on them. Customer service is at his all-time lowest. If she would put...
This was our second time ordering from Ledo's this year. We liked our first try and came back for more. The pizza is thin crust and has plenty of toppings. The crust was a little floury this time but still good enough to eat. These 2 pizzas we ordered had plenty of flavor; one was white with chicken and the other red with pepperoni. The pieces are cut really small compared to what I'm used to, but that is fine. We also added some chicken wings to the order and were not pleased with the chicken nuggets that were served, guess I should have read the fine print. All in all it was not the worst, but far from the best.
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My husband and I wanted pizza tonight. First there was very bad phone etiquette then we were hung up on. We called back to place order and the young lady was talking soooo fast we had to ask if she could speaker slower, she the responded with attitude as if we were asking something wrong. For this you get 2 stars. Please do better with phone etiquette customer service
The night staff are ghetto and lazy. I ordered a pizza at the counter. Young girl on phone says 15 minutes. I leave and return in 20 minutes, and nobody made the pizza. Folks on the phone, GHETTO AKA POOR SERVICEWheelchair accessibility: None and the place was dirty.
The pizza is always good. I never have sat in to eat , I normally just do carry out. The customer service was good. The atmosphere is ok. But the food is really good. It's our local pizza spot.
The pizza is always good. I never have sat in to eat , I normally just do carry out. The customer service was good. The atmosphere is ok. But the food is really good. It's our local pizza spot.
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This is my preferred ledos, food is always perfect and ready to go. I wish the staff sometimes had a higher level of customer service
Ordering for pickup was a breeze and the pickup was quick. The cheeseburger pizza was delicious.
