"Worst service and food, very poor quality of food and overpriced. Wouldn’t recommend it, totally waste of money."
The new owner is too concerned trying to save money, rather than invest in the business. Ruined a historical location with a priceless reputation through greed. The bhajyas were the best, we have done a mile round trip for them in the past! Now...there is not enough staff, the service and poor and you feel like a liability for asking for basics (like clean cutlery). The waitress looked annoyed every time we made a request. They were extremely rude to a lady who was eating on her own was horrible to witness. Anyway, bhajya was too thick, undercooked and bland. Chips frozen and undercooked. Drinks horrible. Wait too long. It’s such a shame as poor management and greed is going to cost this pla...
Service levels have gone down considerably over the last few months and today the ultimate taking of the mick. Phoned them several times since pm to request a take away order, no answer or engaged tone. Eventually I drive there and noted the place was open, so I went to physical make my order. Two tables had customers dining in and there about adults on front me waiting at the cash till : payments counter. I asked chap in front of me, he told me was in there for minutes. A lady in front of me said she was there for one hour since giving her order for her takeaway me was still waiting. I asked the waitress if they were doing takeaways , she didn’t even look at me and said yes , I asked how lo...
We’ve been going to this restaurant for nearly years but looks like it’s under new ownership who has no respect for Covid safety for them or their customers. No screens or masks for staff and no ventilation. When I mentioned the lack of screens...the owner was rude and said “everything is open now. “ I was shocked at his lack of care or concern for himself, staff and us as customers and told him I won’t be going there again to which his response was he couldn’t care less. Thankfully I was picking up a takeaway and was there for a short space of time but won’t be even doing that again. Sad that after all these years I’m having to make a decision for mine and my family’s safety not to visit th...
I hadn’t been here for years. So wasn’t sure what to expect. And I travelled with my elderly mum on the train all the way to Alperton station to Maru’s. We ordered the potato Bhajia to share and samosa chaat along with the Indian tea....But I was very disappointed, the service was slow and not great and one lady serving the whole time. One lady ordered her food and got hers before we got our food even though we waited patiently to order our food and food to come. Definitely not a service with a smile and I wouldn’t come back here again. Will fo to more local places! It’s a shame but I don’t think this place will ever live up to its expectations.
Reserviere jetzt einen Tisch
horrible service (we waited min for our food) the passion juice was very very sour and stale the bhajia were not to normal standards they charged us extra for food and drink we didn’t order hygiene is TERRIBLE,...no social distancing, waiters don’t wash hands between cleaning tables and serving your food no hand sanitizer the waitress put our tomato ketchup bottle in the washing bucket and then proceeded to give us the same ketchup I would not at all recommend coming here
I'm a huge fan of Marus and been enjoying their food for over years. The last times we have bought them they do not taste the same. Has the chef or receipe changed? There is literally no salt or flavour in them. Really...disappointing if this is the bhajia taste going forward
The bajias are undercooked or given day before leftover this has happen few times. Especially when we have takeaway. Change of chef not seen them before.
Whilst the bhajia is still great the other items were extremely poor quality. The tables was dirty with food on the floor.
Reserviere jetzt einen Tisch
Shame great food but wrong information on website. Waited in Wembley only to find they are not even open on Mondays
Worst service and food, very poor quality of food and overpriced. Wouldn’t recommend it, totally waste of money.
