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"Lovely food and really friendly welcoming waiter (Mac great that you can take your own alcoholic drinks"
Telefon: +441952820085
Adresse: 7 High Street, TF10 7AW, Telford and Wrekin, United Kingdom
Reservierung, buchen
Stadt: Telford and Wrekin
Webseite: http://www.masalanewport.co.uk
Gerichte: 5
Kategorien: 5
Bewertungen: 1796
Really sad to make this review as we have eaten in this restaurant a few times and my family members eat here a lot! Tonight we ordered a take away for delivery at 6pm, told will be with us 35-60mins after 90 mins I called the restaurant to see where the order was to be asked numerous times did I call or order through a take away app, then asked at least 10 times for my address they couldn’t find my order even though I told them that they had taken the money from the bank, spoke to a manager no idea either! Finally got through to the owner who said he was sorry but the customer service was shocking! Told that the order would be with us within 20 mins, 25 mins later still no order so called a...
Having lived most of my life in Wolverhampton where there are extremely good Indian restaurants I have some idea of the standards we should expect. This restaurant (which does not have a licence to serve alcohol) fails to attain any sort of standard. My wife and I ordered poppadums’ to start with but at £2.00 for chutney we did not order. Sadly it appears the trick spreading though most Indian restaurants, that of bringing the chutney regardless and charging for it, has reached Newport. I ordered onion bhaji only to have put in front of me bhajis that had been cocked sometime before and re-heated. The restaurant manager when challenged admitted this. Each was soaking in its cooking oil. In s...
We usually order a takeaway through just eat. tonight we waited 2 hours for our food, and we were greeted by an extremely rude driver who said he was waiting at the top of the road for 20 minutes with no attempt to find our house. the manager of the restaurant was extremely rude and borderline shouting at us down the phone when we requested money back. Our food was cold and we had to reheat when it arrived. We used to recommend this restaurant to neighbours etc., but won’t be doing this again!
Two hours after ordering our takeaway, it was finally delivered. Usually I’d pick up but I thought we would try delivery… never again. An email stated that it had left the restaurant at 19.15, we received the delivery (after two phone calls) at 20.55. Absolutely shocking service. Can’t believed we paid and waited. We should have stuck to our original thoughts and gone for pizza, it would have been quicker and warmer! And cheaper. Reserviere jetzt einen Tisch
A group of us came here last night for our Xmas meal. First class service (thank you to Dil and Ahmed (I only got their names) The food was lovely. Pleasant atmosphere and lovely decor. Very reasonably priced. We took in our own alcohol (not sure if it will be licensed in the future)...so a cheap night for me! Oh, ..and the toilets were spotless (so important I think)!
The most bland chicken tikka massala I've ever had. The tastiest thing on my order was the poppadoms. Even the peshawari nann was tasteless. Mint sauce was bland too. Won't be ordering from there again.
Since the ownership and the management changed the food, the place and the service are extremely good, we are happy to have a dinner there and currently this is our favourite restaurant in Newport.
Still waiting. Almost 2 hours late with delivery. Completely ruined our family weekend. Staff unhelpful when I called to ask for updates. Reserviere jetzt einen Tisch
Stunning service , even better food, excellent atmosphere, attentive service with everything cooked to perfection!
Lovely food and really friendly welcoming waiter (Mac great that you can take your own alcoholic drinks
