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"The nuggets and fries at this place are consistently stale. The management should really monitor the staff to ensure they're disposing of old food properly."
Telefon: (+1)3034500428
Adresse: 3994 E 120th Ave, 80233, Thornton, US, 80233-1606, United States
Reservierung, buchen
Stadt: Thornton
Webseite: http://www.mcdonalds.com/
Montag: 05:00 -23:00
Dienstag: 05:00 -23:00
Mittwoch: 05:00 -23:00
Donnerstag: 05:00 -23:00
Freitag: 05:00 -23:00
Samstag: 05:00 -23:00
Sonntag: 05:00 -23:00
Gerichte: 6
Kategorien: 5
Bewertungen: 4851
I usually don 't leave a bad review after just one bad experience. I only come to this one often because it 's so close to our house. The service has been consistently awful. We always go through the drive-through. The last few times I went to the outer lane to order, nobody ever spoke up. I said hello several times, waited said hello a few more times nobody ever responded. So I pulled up to the window, the kid working the first window was texting on his phone with his back to the window. I patiently waited for him to finish, never saying a word. Finally when he noticed me, he looked at me and never said a word. He just looked annoyed that I was even there. I told him nobody ever answered on...
This location is disgusting, dirty, rude staff, dangerous playing behind the counter throwing ice around the fryer vats, chasing each other causing wrong orders to be served, ignoring customers at the counter, management is a party to all this. Drive-through is worthless, orders are taken like you are an inconvenience, and after you pay for your food the send you to timeout to wait even longer for your orders. Long lines, slow rude staff, they will stand around talking while holding your order. Cold fries are common. Staff is allowed to work in pajamas and not required to wash up after cleaning the dining area and restrooms. This place is more mechanical than McDonald's is supposed to be. As...
bad service from manager jasmine. tries to lock us out of the restaurant at 20:30 o'clock when the lobby is open until 11 o'clock. She also mocked us under her breath when she went back behind the counter. to say it is so finished, and we can just walk through the drive throu. we know that we already ordered and choose to get inside. also seemed to have left friends of her in the same time as I knew her name. I praise the male manager for keeping his cool and continue doing his work and get disgusting while working on someone so respectful. not cool to close their lobby away early and mad at their costumes pay good money for their product.
very slow service and disorganized. dual drive thru was bad, right side had taken constant orders. the left side had to wait while the right side placed 2-3 ordering, then the hired would come to the left via microphone. after they have instructed us to move on to wait for food. we have 5 more cars in the waiting period for our orders. employees came without notice who had what, had to go from car to car to ask customers what they ordered. from the time of order to eat was over 35 minutes. I am surprised that mcdonalds did not take any measures to replace with responsible management. Reserviere jetzt einen Tisch
I don’t understand all the negative reviews for this place. Some customers seem to be overreacting about their experiences. It can get quite busy here at times, but compared to other fast-food options in the area, this restaurant consistently stands out. We actually go out of our way to come here, as the other McDonald’s and similar places are far worse. Sure, they occasionally forget items and it can sometimes take a while to receive your food (I’ve waited half an hour or more), but overall, this place is reliable and serves high-quality food.
Anything else anything else anything else..... said over and over by the drive thru. Give us a chance to speak please.... I get your on a timer.... we need to decide what we are ordering. And then after feeling like a number and not a customer you forget the one thing we actually asked for. Sauce for our nuggets.. we had to ask for it. Sauce should be one of the things we are asked about. Unbelieveable honestly. I am in guest service and it is just rude to over speak your guest just to say ANYTHING ELSE.
the kiosks did not let us order the Cactus-Mahl in large size. then the coupons were all grounded. then put sugar in the ice cream, but no cream. the cash was great, but when we were sorted and got it, were pommes and nuggets raumtemp. food: 3/5
I waited in line for over 15 minutes, and the fries were completely unappetizing. Despite asking three times, I didn’t receive any ranch with my nuggets. The customer service was terrible! I won’t be returning to this location. Reserviere jetzt einen Tisch
It’s ridiculous when the person taking your order brings her phone to the e register and pays more attention to it than your order…and gets your simple order wrong. This McD is has the worst service I’ve ever experienced.
The nuggets and fries at this place are consistently stale. The management should really monitor the staff to ensure they're disposing of old food properly.
