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"Big macs have been alittle off. I'm still coming back. No pride in making the sandwich anymore."
Telefon: +14107616060
Adresse: 7415 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States
Stadt: Glen Burnie
Gerichte: 78
Ausstattung: 3
Kategorien: 5
Bewertungen: 14682
So I’m literally writing this review while I’m sitting in this drive thru. When I tell you this has got to be the worst experience at any McDonald’s location of all the ones I’ve visited…and I have been to A LOT!!! All started when my mobile order was accidentally placed at this location instead of the one I usually patronize. I thought, ok. I’ll just have to drive a little further up the road to pick up the food. I get there and the double drive thru line was literally wrapped all the way around as to where no one was moving at all! I mean people actually had put their cars in park mode waiting. Then they stopped taking any orders unless you were a mobile order that had already ordered or d...
Not sure what was going on but I said in the drive-thru window while the left side was continuously going. I watched probably five cars good service and I was still sitting there. When the person at the window finally spoke she didn't apologize and told me to hold on still rudely. And I was trying to explain to her Hey it's been multiple cars that got waited on and we're still backed up in this line. She didn't say anything or offered an apology and check in mind I still had to wait so I left. Customer service got to be better regards to paying customers people coming through the drive-through window like we shouldn't have to be waiting so long
They always get the order right and it's usually fresh ....they might wanna work on their attitudes a little smile or even hello have a good day ...not one did that I interacted with 5 different employees that day ...2 were arguing when we went for lunch in the pay window) and breakfast not one was polite.not one said anything at all..still better then an attitudes getting cold or wrong food so counting my blessings..smile it might change your life or someone else's
Every single time I go they mess up my order and take forever at the drive thru, asking me what I got 2-3 times. I got my step son a happy meal and they gave him an already used booklet for his toy which is ridiculous! I recommend never going to this location and go to the Ordnance Rd. location instead.
Big macs have been alittle off. I'm still coming back. No pride in making the sandwich anymore.
