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"WORST SERVICE EVER. TOOK ORDER 6 TIMES. feel bad for the guy on the register so if you were wearing the blue shirt with security vest thanks for trying. Maybe throw a McFlurry in?"
Telefon: +17327747907
Adresse: 9 State Route 35 N, Neptune, NJ, 07753, NEPTUNE, United States
Reservierung, buchen
Stadt: NEPTUNE
Webseite: https://www.mcdonalds.com/us/en-us/location/nj/neptune-city/9-nj-35/6151.html
Montag: 06:00 -22:00
Dienstag: 06:00 -22:00
Mittwoch: 06:00 -22:00
Donnerstag: 06:00 -22:00
Freitag: 00:00 -23:59
Samstag: 00:00 -23:59
Sonntag: 06:00 -22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 5128
On Monday, March 29, 2021, at approximately 9:30 in the morning I went to my local McDonald 's Restaurant, located at Routes 33 and 35, in Neptune, New Jersey, to pick up the breakfast order we had placed via the mobile app. This is a very busy McDonald 's and has two separate drive-thru lanes that converge into one lane when you get to the windows to pay and to pick up your order. While waiting at the pick-up window I was the second vehicle, right behind the car directly in front of me. I drive an SUV so I had a very clear view into the car and its driver. I noticed an employee give a rather large plastic bag to the driver. The driver then started rifling through the bag and unwrapping each...
After ordering close to $30.00 of food I went to use the restroom and was stopped by an employee. I told them I had a medical condition and needed to use it. The employee directed me to the owner who refused to allow me the use of the men 's room. I explained to her that it was illegal in this state to deny patrons the use of their facilities and that I had a medical emergency and needed to use the restroom. The owners reply was to bad it 's been closed to the public for a long time and we don 't allow anyone to use the bathrooms . At that point I just left the restaurant. Going to put in a complaint with the county board of health and McDonalds Corporate Office. This is a privately owned fr...
I have always been a fan of McDonald's, but it’s truly disappointing when I encounter one that offers poor service and subpar food. Unfortunately, that was my experience at the McDonald's in Neptune, NJ. During my visits, I've had to deal with cold fries, meat that had an unpleasant odor, flat soda, and unsatisfactory customer service. It used to be my go-to spot for every occasion, but due to the decline in quality, I can no longer say the same.
Well so much for consistency just had another meal from this location (2 people 2 meals today). I ordered the same thing as last time this meal was like warm, greasy soggy fries......nothing was hot and fresh...... The register girl and food handler were both very nice and friendly very fast service. Maybe the manager was or was not there something had to make a difference for 2 experiences in a near time period to be so different....... Reserviere jetzt einen Tisch
The restaurant was completely disorganized and indifferent. I shouldn't have had to wait in the reserved drive-thru spots when there was no one behind me. I was instructed to wait in Spot 1, but it was already occupied by someone else. Then, someone parked in Spot 2 to go inside the restaurant, leaving me no choice but to park in Spot 3, hoping my food wouldn't be given to someone else. Unfortunately, it was.
The man working the night shift was extremely rude. I was frustrated that my DoorDash order took over 35 minutes, and when I expressed my concern, he told me I didn't need to come there since it's McDonald's, a brand. He was dismissive about being behind on orders and showed no concern for customers who were having issues. This employee clearly lacks customer service skills and reflects poorly on the brand.
If I could rate zero stars I would.. the kid I was babysitting was hungry so I ordered him some Mcdonald 's from Uber Eats. Not only were the drinks warm the fries were cold, soggy, disappointing but his burger was lightly seared than threw on a bun. The center was ice cold the entire night he ended up throwing up. Do I really need to say any more? $20 for deliver just to receive this garbage.
There must be a new manager here. Since I was here last, this place was in total disarray... but it does seem like staff is working pretty efficiently. I just needed some protein so I ordered two small cheeseburgers and brought my own water. The lines at times were rather long but wait-time wasn't that bad. This McDonald's is located on route 35 Corlies Ave. in Neptune Twp. Reserviere jetzt einen Tisch
in the daytime it's fine , but after 5/6 pm the workers barely acknowledge you or give attitude over simple stuff(girl at first window gave me a stank face because I wanted a reciept, plus it's slow why even trip lol). I don't right reviews ever but i'd suggest going to the wall or ocean location for good service
WORST SERVICE EVER. TOOK ORDER 6 TIMES. feel bad for the guy on the register so if you were wearing the blue shirt with security vest thanks for trying. Maybe throw a McFlurry in?
