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"The kids always prioritize happy food, which is a definite win! However, my caramel cold coffee was a bit too watery for my taste."
Telefon: +17048259711
Adresse: 505 N Main St, Belmont, United States
Reservierung, buchen
Stadt: Belmont
Montag: 00:00 -23:59
Dienstag: 00:00 -23:59
Mittwoch: 00:00 -23:59
Donnerstag: 00:00 -23:59
Freitag: 00:00 -23:59
Samstag: 00:00 -23:59
Sonntag: 00:00 -23:59
Gerichte: 1
Kategorien: 5
Bewertungen: 3106
I've been a customer here for years, but today they lost a few. I don’t mind waiting in the drive-thru, but when my food is cold, it’s disappointing. I took my food inside to get fresh double cheeseburgers and asked for a refund, but instead of accommodating my request, the manager just handed me another batch - which were also cold! To make matters worse, some of them had mustard on them, despite my allergies. This happened during the lunch rush! I've posted photos as well.
It's impressive how most McDonald's locations manage to get our orders right, except for the two in Shelby, NC. My wife typically orders a quarter pounder with just mustard—no cheese, no pickles, ketchup, or onions—just meat, mustard, and the bun. It should be simple! The store we visited today in Belmont got it right. The burgers and fries were hot and fresh. Shelby, take notes from this location! I'm not sure what the issue is there.
Yesterday evening at 11:30 PM, I visited the drive-thru and it seemed like the staff member there was having a tough night. The place was very busy, and I suspect they were understaffed. You could hear in her voice that she was trying hard to remain friendly, but she was clearly very stressed. I really felt for her. They should consider hiring more people to support her during peak hours.
The service at this McDonald's has been downhill for over a year. Today was said I could not use more than one voucher. The voucher says that a voucher per person does not visit. I fed 4 ppl. Then it was missing from the order by 2 Cheeseburgers. It wasn't as busy as it was only 11:30. Picked up children from school with basically missing a whole meal. Should not be so difficult!!!!!! Reserviere jetzt einen Tisch
I decided to use the drive-thru for breakfast, hoping it would be quicker. However, it took me 30 minutes to get my food, despite there only being one car in front of me. The staff seemed unfriendly and even rolled their eyes when I inquired about some options, making me feel like I was being a bother. To top it off, when I got home, I realized they had messed up my order.
This place is getting worse. Three direct weeks, they screwed our order. I had to go back and get it two times. This time it's not worth the gas running back and forth. This place has been down for months. Waiting is too long to make the order wrong. Management will not even disturb to answer the phone. Customer service is at a minimum here.
LOVE ? the play place clean... huge and lots of sensory toys for children disabilities are sensory issues .. They have little tablets at some of the tables with kid friendly games... My twins ? love this
I visited the drive-thru, and although it was quite busy, I was served quickly and the food was hot. The employees were also smiling and cheerful! This place seems to be well-organized and efficient. Reserviere jetzt einen Tisch
The interior is very clean, offering plenty of seating and courteous staff. It's also a great place for families with kids who want a quick meal.
The kids always prioritize happy food, which is a definite win! However, my caramel cold coffee was a bit too watery for my taste.
