Avoid this McDonald’s—it's not worth your time and only leads to disappointment. I stopped by for a late lunch at the McDonald’s on the corner of Soto Street and 37th Street. All the chairs and cushioned seats were placed upside down on the tables, so there was no option to dine in. The fountain drink machine was covered, and drinks were served from behind the counter instead. Signs everywhere stated no refills and apologized for the inconvenience. To make things worse, water was consistently dripping above the cash registers, which doesn't look good for business. My medium fries were soggy instead of crispy. I returned them in hopes of getting fresh fries, but was disappointed again—my larg...
On a different note, someone should inform the rude male employee I encountered during my last visit that McDonald's does offer mochas. I initially rated my experience one star because of his unhelpful and condescending response when I asked for a hot mocha. He said, "We do have mochas," in a dismissive tone, which prompted me to leave without ordering.
Regarding the restaurant itself, the dining area is quite small and poorly lit. The parking lot also has limited spaces, with some spots reserved specifically for trucks.
I stopped by the drive-thru to grab a breakfast sandwich and was impressed by how fast everything was. Afterward, I chose to park and enjoy my meal in the lot. Later, I went inside to use the restroom, which was clean, though I did see a few homeless individuals inside. The staff kindly offered assistance, but I mentioned that I had just come through the drive-thru. I also observed that some truck drivers in the area were utilizing the kiosks.
I work night shifts nearby, and eating at this McDonald's always feels unpredictable. The closing time seems inconsistent—sometimes they shut two hours early, other times even earlier, with no clear pattern. It's usually quiet inside, but my order is often incorrect. The ice cream machine is almost always broken, and I can’t recall the last time I was given a straw with my drink.
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The prices at this McDonald's are higher than at others. They often run out of BBQ sauce and sodas. Occasionally, when you walk in, they inform you that they don’t have any sodas available, yet they still expect you to pay full price for a combo meal.
I was really pleased with the service at the restaurant. The staff were very friendly and ensured that our order was accurate. They even gave us a two-dollar discount, which was a lovely gesture. Thank you!
I ordered five deluxe breakfasts, but they came without any butter or syrup. I believe these condiments should be included by default; it's standard to provide syrup with breakfast.
This might be one of the cleanest and most well-regarded McDonald's I've ever been to, and the truck parking service was exceptional.
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