When I reached the payment window, I encountered another long wait, and the same employee eventually came to take my payment. At the next window, I had to wait again, only to hear from the same employee that the coffee machine was malfunctioning and I needed to wait in the parking lot for my drink to be delivered. After several more minutes, that same slightly out-of-breath employee finally brought my coffee.
By then, I was feeling a bit hungry, and not wanting to endure the drive-thru experience again, I opted to go inside to order food. Once again, the same employee, who appeared to be multitasking like crazy, took my order with a cheerful demeanor. Unfortunately, there was a problem with...
This restaurant has been incredibly frustrating for Uber Eats drivers picking up orders. Every time I visit, I'm left waiting for 20 to 30 minutes. I've brought this to the attention of the shift manager, but she didn't bother to apologize for the excessive delay during a midday pickup. Unfortunately, this issue also impacts customers who order inside. Often, they complete 8 to 10 drive-thru orders before even starting on ours, even when there are no customers inside the restaurant. It’s clear that they prioritize their delivery service over dining customers. Given the current COVID-19 situation, it feels irresponsible for McDonald's to require delivery drivers to wait on-site without prepar...
I rated this restaurant 1 star because the staff struggled to understand both French and English. They completely messed up my order, and I had to direct the conversation at the drive-thru since they weren't paying attention. When they finally remembered I was there, they ignored what I had said completely. When my order arrived, it was wrong—there were no fries, even though I clearly requested a trio. The soft drink I ordered was supposed to be Coke, but it tasted like a strange mix of root beer, Sprite, and something like tap water. This was by far the worst experience I've ever had at a McDonald's. Perhaps it's just the Trois-Rivières location, but how difficult can it be to take an order...
Be careful of errors there are a lot of them when I ask for BLT bagel WITHOUT EGGS there is always an egg but I am not asking for it. A blt bagel with egg: Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 5 Service: 3 Atmosphere: 3
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I had the big chicken sandwich, one of the 2 buns was missing!!!! And disgusting coffee one chance I looked to add sugar otherwise..... YARK GANG OF YOU NOT CLEAN PIG WHO WORKS THERE!! Food: 1
Service: Take out Meal type: Lunch Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 4 Parking space: Plenty of parking Parking options: Free parking lot
Excellent service. The lady at the door was very attentive. The kids even received some crayons and paper to colour so they have something to do!
Uhmmm, it's the best fast food Service: Dine in Meal type: Other Price per person: CA$10–20 Food: 5 Service: 4 Atmosphere: 3
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Waited 15 min for a bagel blt with egg to get a bagel,norhing inside and not even the one I asked for.
Items have been missing from my order several times! I tried to contact them but no response.
