this is a full review of how the staff here attempted to call the police on me This was one of the worst experiences I have ever encountered in terms of dealing with a restaurant. Let me start by saying I live near a Monterey‘s restaurant in the Smyrna area that I frequent often. I assumed that all the restaurants were affiliated and have the same quality service and food, but boy was I wrong. When me and my friend got to the restaurant, The table and benches reeked of bleach. I was appreciative of the cleanliness, but feared that my clothes would be stained, which thankfully they were not. Nobody ever came to us and offered us chips or anything until we requested it. While we waited, I requ...
I regret to say that this restaurant has not improved with each visit. I am a regular who usually visits for lunch on Tuesdays or Thursdays and always orders the number 10. The quality of the food significantly drops when there are more than 2 cars in the parking lot. During busy times, the food is not seasoned properly and the service is lacking, with waiters only checking on you once or twice. If the restaurant is crowded, don't expect refills on your drinks or timely service - you may have to go to the register to pay your bill. Despite the friendly staff, their inefficiency has consistently led to disappointing experiences over the past 8 months. If the parking lot is empty, you may have...
This restaurant experience was one of my worst. It felt like being in purgatory. Every part of the meal took an incredibly long time. Despite the busyness of the restaurant, it took 10-15 minutes to even be acknowledged and seated. We ordered drinks, but never received the water we asked for. One guest did not receive a drink at all. The food was below average, with one dish even being cold. Getting the bill took 5-10 minutes to get our waiter's attention. We watched people who arrived after us leave before us. Despite seeing our waiter with waters, they were taken to another table instead. I would not recommend the hibiscus margarita. Overall, I would suggest skipping this restaurant.
We had been eager to try out this restaurant for some time and finally made it for a late lunch. The staff was friendly and there was a good ratio of staff to tables, so we always received assistance when needed. The salsa was tasty and they had a good selection of hot sauces. I ordered the combo meal which included two cheese enchiladas and a soft chicken taco. Everything was delicious! I especially enjoyed the enchilada sauce and the portion size was generous, perfect for sharing.
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This is one of my favorite restaurants, after today's bad experience I don't think it will be anymore, I had to wait 30 minutes for a table for 2 people. After sitting down, the waiter took the usual time to take the drink orders but after that did not stop at the table to take the order 40 minutes passed and he never came to take the order, I had to ask for the receipt of 2 sodas from the machine which charged me $6.99 it was not a busy night so the experience was bad!
Pretty decent restaurant. Food was absolutely tasty. Loved how fast they made it too. The service however, was a bit off. We waited more than 20 minutes after asking for the check. This made it a bit uncomfortable, especially since it was our first time there and we really needed to get back to work. Besides that, the atmosphere was pleasant. Very nice and clean.
Whenever you order any food that comes out on a hot plate or any food at all, its supposed to be hot upon arrival. My fajitas and tacos came warm, no sizzling at all. I waited 20 mins for my order. Help me understand...
This place used to have great service and food. The menu has changed and the new staff is garbage, prices have significantly increased and our tacos had bones in them.. sad to see this place go down hill
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Typical Mexican restaurant with good food and fair prices. Easy free parking, not fancy but decent to go with friends. Excellent lunch options.
The food is delicious, the service was excellent. The silverware and the sticky table is what’s not ok.
