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"The courier was unable to find the hotel's door opener. He couldn't deliver our food like that. I'm not allowed to leave my room."
Telefon: +441342322078
Adresse: 192 London Rd, RH19 1EY, East Grinstead, United Kingdom
Stadt: East Grinstead
Montag: 18:00-22:00
Dienstag: 18:00-22:00
Mittwoch: 18:00-22:00
Donnerstag: 12:00-14:00 18:00-22:30
Freitag: 12:00-14:00 17:30-23:00
Samstag: 12:00-14:00 17:30-23:00
Sonntag: 18:00-22:00
Gerichte: 5
Kategorien: 5
Bewertungen: 481
I decided to order from Evergreen to see how it compared to my previous dining experience at their restaurant. I was impressed with the ease of ordering and payment over the phone. However, the delivery driver left a lot to be desired. After struggling up some stairs, he complained about the lack of access to the lift and abruptly left. Despite this, my husband enjoyed the Peking duck, noting its crispiness and perfect balance of vegetables and plum sauce. The chicken and sweet corn soup was pleasant but overly sweet. The sweet and sour chicken balls had an artificial pink/orange sauce, square chicken pieces, and undercooked batter. The beef in black bean sauce was overcooked, while the chil...
What an experience, we ordered a I 'm takeaway menu at about 17:00hrs and unfortunately it was delivered minus the Sweet and Sour Chicken Balls. We called to inform them of their mistake and was told that they would deliver it. At about 18:50hrs we called them again and was told that they did not have the full ingredients for that dish. I asked for a refund and was told that next time I would receive the dish free that I had paid for. I asked for a refund now, I was told no! as they did not know how to facilitate the transaction. I was then informed I had received the dish and people recently were claiming to that they were not receiving the order thus suggesting I was a liar wait until near...
We will not be using this restaurant again! We arrived at 7pm, the expected time for our order to be ready, but ended up waiting an additional 20 minutes. When we got home, we were surprised to find that several dishes were missing. After calling the restaurant, they claimed that the food we ordered was not on their menu (even though it was). When my grandfather called to address the issue, he was accused of lying. Upon checking our order, we discovered that we were missing dishes and had been overcharged. We simply wanted an apology, not a refund. Avoid ordering from this establishment at all costs!
Used to be a very regular customer of this takeaway and was so excited to be staying back in the area and within their delivery zone having missed their delicious food …. Delivery took about an hour, which was ok! Food was warm. Duck was ok, didn’t receive extra pancakes we ordered but hey ho, main course we ate about half due to being hungry rather than greedy noodles dry and craggy and chicken a bit tough and chewy and the other dishes were average. Quite disappointed as was looking forward to outstanding and received mediocre.
Ordered from here many times and generally a passable takeaway. However, our most recent experience was dreadful. Prawn crackers at £1.80 which were literally like eating stale, dry cardboard. They had no prawn flavour, just horrid old oil flavour. Inedible. If you are going to charge for them, make them edible at least! Szechuan Beef was saltier than the Dead Sea, again an overwhelming taste of old cooking oil. Kung Po chicken again, salty as hell. The whole meal was a waste of time, money and chewing. Will not return!
When our delivery arrived, one item was missing - the vegetarian noodle. My boyfriend eats meat, so I couldn't share his noodle dish. We called the restaurant to let them know about the missing item, but they denied making a mistake and abruptly ended the call with "OKAY BYE!" We tried to reorder the missing food, but they informed us at 10:25 that they were closed and refused to take our order, saying "no you can't order k bye, bye now." We were disgusted and do not recommend calling if you encounter any issues.
Got a takeaway and it was very delicious food. Chicken was super fresh, everything tasted lovely and was piping hot! Spring rolls are the best I’ve had in the UK in a while. Food was ready in such good time. Would highly recommend a Chinese from here, we were sceptical given some of the reviews but couldn’t have been a nicer meal!
this was our first and last time using this takeaway. seaweed was full of sugar grains shredded chicken was the same satay chicken rubbery and very orange chicken and blackbean tasteless. rice dry mixed meat chowmein tasteless crispy shredded beef with chilli rubbery and bland All food was nasty
The food here has always been nice. However this time i ordered but had to cancel it in the end as the lady on the phone was very rude who was shouting over the phone. Due to this rudeness they will be losing few customers.
The courier was unable to find the hotel's door opener. He couldn't deliver our food like that. I'm not allowed to leave my room.
