When we arrived, Karen shouted at us to provide a name or a tee time. We mentioned our earlier call went unanswered, but she insisted that we couldn't golf without a reservation. Luckily, she then informed us that we could play because the group scheduled for 10:00 hadn’t shown up. We paid and requested two separate carts. When Karen asked why, we explained that we had two friends who would be joining us. She rudely informed us that they couldn’t ride along unless they paid $37 each, which seemed unreasonable. At that point, she grabbed one of the keys from my hand rather aggressively, even though she had already given us two keys for the separate carts. I inquired why we couldn't have two...
