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"Server/Mgr.Amber OMG Awesome ALL the way around. Food Delicious Price GRRRRR 8. WILL be back!!!"
Telefon: +12056217453
Adresse: Colonial Drive, Alabaster, 35007, United States Of America, Street Southwest, Alabaster
Reservierung, buchen
Stadt: Street Southwest, Alabaster
Gerichte: 3
Kategorien: 5
Bewertungen: 15
My wife and I went to this place for Lunch. It was horrible. The food was hammered...fish so dry and shrimp so oil soaked the food was inedible. Now, we also ordered a spinach artichoke dip that came with oil soaked tortilla chips and the dip was like a soup and not even lukewarm. Two of the three rolls our server brought were like hardtack. Could not eat them. I opted for Mac and cheese with my seafood platter...catfish, the shrimp and stuffed crab. Suffice to say the mac and cheese was macaroni and some cheddar cheese sprinkled over it and apparently melted with a brule torch or a quick zap in a salamander..anyway..dry as a weathered bone in the Sahara. Now, we could not eat the meals. I s...
Have heard that this location in Alabaster is not going to be open much longer and after a visit for lunch yesterday, I understand why. Arrived around 12:20 and was told the wait would be 10 minutes(turned out to be 25) even though the restaurant had probably 30 empty tables. Hostess said that there was only 2 servers and they were both at their maximum number of tables. When we did get seated, our server was great but super busy as you would imagine. Food was ok to bad. Wife said the salmon was dry though the pork chop was pretty good. The coleslaw had turned and she nearly got sick after a single bite. I had the Southern Chicken tenders and that was pretty good but the sides of mac cheese...
The waitress Lauren D brought me the wrong drink. I asked for sprite and gave me Dr. Pepper. She then came back 20 minutes later and told me that they had ran out of catfish that I had ordered. I then told her to never mind I order just bring my child order to her. She brought that on time. So after all that I asked for my ticket which she brought it after 5 minutes and she never showed back up to get my money to pay for it. I had to stop another waitress to pay my bill. My first visit was awful. I hope you all does not have her as a waitress. I've ordered food online before with way better service than this. It ruined my Mother's Day dinner
As many of the recent reviews describe, this location is less than desirable. Dirty floors and under tables even though the restaurant just opened. Ordered the half club and potato soup. The bread on the club was horribly dry/stale, the soup was cold and still thick as though it had just come from the fridge. Flies everywhere. The best part was that our server was nice. It’s a shame management and operation of this restaurant will hurt her and others paychecks. Thank you Lauren, you were great. Check #1073013 11:30 6/22/22 Reserviere jetzt einen Tisch
Decoded to take my 3 kiddos out for dinner tonight and thought it'd be a great idea to hit up o Charley's as we haven't been in a while. Really wish we wouldn't have. Service was fine but the food was terrible. The oil has to be at least a week old. The food came out cold and was just overall very bad. We will be reluctant to return. Oh and the response I got I sent an email with no reply big surprise
We were greeted by the rudest hostess I’ve ever seen,not only was she rude to in coming customers but also to the girl working with her. They were not staffed well at all. Our server Ian was awesome,he was called back in to work after working the early shift and missed Mother’s Day dinner with his own mom,he gets a big thumbs up. Food was average at best.
Katelyn was our server and she went above and beyond! Food came out fresh, hot and in a timely manner. Wonderful dining experience. We are really happy to see this place turning around. Management was incredibly nice and engaged in our experience. We will be back!
Food wasn’t the best but the service was awesome. Ian was our waiter and seemed to be one of the only servers on the place. He made sure our drinks were full and took care of everyone else. Very sweet kid. Professional and personable. We really enjoyed it! Reserviere jetzt einen Tisch
Went in was told wait a moment to find someone who can serve you. Once we got our table our server was great. The food however was horrible. Steak came out cold and tasted like salty water. Will never go back again.
Server/Mgr.Amber OMG Awesome ALL the way around. Food Delicious Price GRRRRR 8. WILL be back!!!
