"No wait, great service, had the Louisiana Sirion, little rear in the middle and crispy on the outside, great sauce.Fries and salad were great.Thank you."
One of the few long running (founded in 1971) restaurant chains started in Nashville w/no doubt, the best rolls in the business! O'Charleys (and their chix tenders) were ALWAYS my daughter's first choice when she was younger. The tenders are even betternow, crispy on the outside and juicy on the inside. A visit on Wednesday treats you to a slice of free pie, but I'll say beingfrom the South they fall a bit short of the pies my Grandmother, Mother and Aunts put out on the holidays. I can't speak toother locations but there's always a welcoming atmosphere at the Hermitage location which is accompanied by great service. Oneof the few chains I'll patronize regularly. Recently, ordered the fish a...
The new management at this location is unprofessional and self oriented.They’re inconsiderate of the valued employees they have (why regulars return) and this is visible by all of us! When they let Taylor (the host) go after 14 years without saying anything to him professionally or recognizing his dedication to your company that was just disrespectful and inconsiderate of your corporation!Dennis and Misty are not the right managers for your business. They’re rude and distasteful to the regulars that have been coming here for years. They do not speak to us when we come in nor do they care about their own employees/ environment they create for your customers! All of the regular customers are d...
I give this place 5 stars ???? for the stuffed crab cakes very delicious seasoned well I only wish you could order 6 or 10 at a time. I sat at the bar another 5 stars for the drink I ordered a Long Island Ice Tea and I could taste all 7 liquors not watereddown at all it was so strong I could not even drink the second one my sister ordered for me now you know that's a well madedrink when you can't drink two back to back. The bartender was friendly, respectful and funny. I could tell he loved his careeras a mixologist/ bartender. The place was not crowed and the restroom was clean no bad or foul smells. Point is I will be backwhen I visit my sister again love it.
They've added a shrimp and lobster scampi dish to the menu. I was really looking forward to it. Ended up ordering it but when it seemed to have more of a spaghetti sauce than a scampi sauce I sent it back. The manager explained that it was ocharleys version of scampi. This was Not scampi. We like ocharleys but are concerned that the way they're going is going to put them out of business. Very disappointing experience. They also over season their salmon to where it's inedible. Glad they brought back free pie Wednesday but they stopped serving pecan pie so it's no incentive to come in.
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The food was fantastic, as expected. On this visit they were short staffed and we were asked if we could wait 10 min for a table. Sure, no problem, can we get a Coke and a water while we wait? . We get a water in a to go cup and told we can 't havethe soda. Not sure what was up with that, I was able to get it at our table. Waitress could have had a better sense ofurgency. All in all, we were in no rush so it didn 't matter to us, and I think this was a one off from the norm. We will beback.
Dennis and the staff on Friday are awesome people. We coordinated a group 25 coming in at 12:30 and Dennis was extremely accommodating. The servers he provided us with, and I wish I had gotten their names, we're so gracious and attentive. They really went above and beyond to make our visit a memorable one. They have no idea the day we had and how badly we needed their attention. Kudos! ???
Food was ok to good. Unfortunately in the post Covid age they could use more help. No criticism of the wait staff as they were doing their best. The place really needs deep cleaned. The carpets smell and are well past due being replaced. The light shadesat each table have a good layer of dust on them. Table seemed to be cleaned ok.
The Hermitage location used to be great. Had take out for family tonight. What a hot mess. Over cooked chicken tenders. Cod was dipped in same over cooked coating. Fries were ok. The rolls were flat. I'd rather not repeat the mistake of wasting my time andresources like this again. What has happened to quality control?
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Everything went smoothly, and the server was excellent. The food was good, though we opted for simple, standard chain restaurant dishes. We enjoyed cold beer, warm bread, and hot food—exactly what we were looking for.
No wait, great service, had the Louisiana Sirion, little rear in the middle and crispy on the outside, great sauce.Fries and salad were great.Thank you.
