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"Great first time experience! The food was delicious! The atmosphere was family/ kid friendly!"
Telefon: +19736593312
Adresse: 323 Mount Hope AveNJ 078661645, Rockaway, United States
Reservierung, buchen
Stadt: Rockaway
Webseite: https://www.olivegarden.com/locations/nj/rockaway/rockaway-mall/1638
Montag: 11:00 -22:00
Dienstag: 11:00 -22:00
Mittwoch: 11:00 -22:00
Donnerstag: 11:00 -22:00
Freitag: 11:00 -23:00
Samstag: 11:00 -23:00
Sonntag: 11:00 -22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 702
I arrived at 520 the waiter that was supposed to serve us was making drinks for the person's at the bar. It took him over 10 minutes in that time the bus boy took our drink orders food order now it's 534 pm I ordered Italy trio the other order of soup gnocchi with chicken within in 10 minutes the soup came out but yet it is now 558 pm no food and canceled my order as my friend was finished. Manager tried to charge me for a plate of salad that I never received. my friend gave me from her salad bowl that came with soup. I was told it came with my order of Italy plate but never received it. I was very disappointed in waiting while the table behind me and in front have received their order and I...
Food was good but terrible service made us not want to go back. We went on a Wednesday night. We arrived by 8:50 and they close at 10 so there was plenty of time. The place was 30% full and we were told there's a 30 minute wait. Were seated after 20 minutes but service was terribly slow and bad. We had to keep going up to the service area and ask someone to find our server and send him over. Even then there was an average 15 minute wait time each time we asked for our server. The forks provided at the table were dirty. All of them. We asked for a change, the food arrived but no forks. Another 15 minute wait while the food got cold. The place was near empty so not sure what was keeping them....
Went there on a Tuesday at 7pm. Got a table near the bar. That was the mistake. The server was the bartender. She had to tend to the bar, do service bar serve 5 tables. This is just too much for one person. I blame management. Because of this our experience was lacking. The server tried her best, she was hustling, but just could not keep up. I asked for basic things like silverware, lemons, more bread sticks several times and either never got them or had to go get them myself. There was little attention given to us when refills or anything were needed; again, just because the server had too much to do. Management needs to do the right thing and not set the employees up to fail; it hurts ever...
I haven't been to Olive Garden in a long time but we used them to cater for Teacher's Appreciation Luncheon and they really went above and beyond. The staff got there early to cook so we could get the food on time, they packed it up so nicely and provided everything we needed and were just so awesome to work with. I didn't get to eat the food but it smelled great and everyone said it was delicious. Reserviere jetzt einen Tisch
Bad service took a long time to greet and serve drink no refill. Food presentation very poor no cheese was offered on salad and soup. The restaurant was nearly empty so there's no excuse for poor service. Drink no orange or cherry. Even bar tender drink presentation was very poor. I'm paying for the experience don't mind tipping good but this server didn't deserve a tip honestly.
Incredible as always and my go to place for great Italian food at a great price. Service is exceptional with a professional and pleasant staff that always greets you with a smile. AJ should be commended for his friendly disposition and attention to customer service. I like Olive Garden generally. But OG Rockaway Mall is the BEST!
Our waiter was great and the food didn't take that long to come out. There was no wait time to get seated . We ordered soup and salad which was delicious along with the Chicken Parm. I also had cappuccino which was really amazing
Ambience at this is amazing, it had nice touch of Italy. We always love coming to Olive Garden, great place with delicious food. Never disappointed. Reserviere jetzt einen Tisch
The decor and ambiance is so nice and family style plus the food is absolutely delicious! The employees are very nice and kind
Great first time experience! The food was delicious! The atmosphere was family/ kid friendly!
