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"The Burrito with chicken or pork is a fantastic choice, Chips and Queso are a must have!"
Telefon: (+1)8567871006
Adresse: 4325 Dearborn Cir, 08054, Mount Laurel, US, United States
Reservierung, buchen
Stadt: Mount Laurel
Webseite: https://www.pancheros.com/?utm_source=gmb&utm_medium=Yext
Dienstag: 10:30-21:15
Mittwoch: 10:30-21:15
Donnerstag: 10:30-21:15
Freitag: 10:30-21:15
Samstag: 10:30-21:15
Sonntag: 10:30-14:30
Gerichte: 10
Kategorien: 5
Bewertungen: 6209
The service at this restaurant is absolutely terrible. I have never been treated so poorly by service workers before. Despite my efforts to be polite and courteous, I was completely ignored for 10-15 minutes while they focused on filling Uber Eats orders. It was frustrating that they refused to provide water cups, but were more than willing to sell regular cups. I spent $32 and couldn't understand why a small plastic cup was such a big issue. The only positive experience was with a new employee at the register who was very kind. Unfortunately, the rest of the staff were rude and unhelpful. This has been a recurring issue at this location, as I have had similar experiences three times now.
ABSOLUTELY HORRIBLE ! Been coming here for years and this was by far the WORST experience of customer service on the planet. I walk in and just wanted to make sure they weren’t closed. Going through my order and I can tell there may have been a language barrier, so I try and go slowly. The associate was totally not being responsive with my order. Therefore I asked the I assume manager in all black attire if everything was okay. That’s all I simply asked, in front of everyone he threw my order in the trash and told me to get out. Even the customers behind me stated he must be mad about something else. Won’t be coming here again.
I have been a customer for years, and every time I go, I see this restaurant deteriorating rapidly. It all started when the management changed and this new manager, who seems to hate his life, takes it out on the customers. Today was the final straw when they messed up my burrito and refused to fix their mistake or rewrap it. Furthermore, they refuse to provide water cups due to COVID-19 restrictions, yet they still sell regular cups. This issue should be investigated as it may be illegal. The Voorhees location is much better than this one.
I love panhcheros and go there a lot. I happened to be at mt laurel in rt 38. I came with my emotional support dog and the rude manager just cried out before everyone they can't have the dog here. first I never had problems with any restaurant when I keep the dog especially when I hold it in my poor ones I usually do. Maybe they should put a sign that no dogs are allowed, instead of screaming before everyone and making the customers embarrassing. the manager needs more trainingvicky Reserviere jetzt einen Tisch
I ordered an order to go before seeing the reviews. My first mistake. The good is really awful and really expensive for what you get. The steak is over cooked and the peppers came in such large chunks they had to be taken out of our food completely. Overall everything had an over the top like taste that made everything hard to eat and seemed like it was covering up that maybe they didn’t use real avocados for their guac. I definitely won’t be ordering from here again.
The food was good, but the customer service was the worst I have ever experienced. I had a pickup scheduled for 7:30, but it wasn't ready until after 8. The staff became rude when we asked about the delay. I understand they may have been busy, but there is no excuse for being snippy with customers. Overall, I was really disappointed by the experience.
Fantastic! Our meal was flawless! They got everything right and paid attention to every detail of our order. The food was bursting with flavor and cooked perfectly. The kids devoured their plates and wanted seconds. Highly recommended! Pancheros has become a regular spot for us now. We're already excited for Taco Tuesday next week!
The Quesadilla was fantastic, though they did forget to include sour cream. The chips and guacamole were also delicious. I would highly recommend dining at this restaurant. Reserviere jetzt einen Tisch
I ordered three side dishes (cheese dip, ancho salsa, guacamole) with chips but did not receive any chips. However, everything else was quite enjoyable.
The Burrito with chicken or pork is a fantastic choice, Chips and Queso are a must have!
