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"They get the order incorrect pretty much every single time. Avoid at all costs."
Telefon: (+1)6124866051
Adresse: 531 W 79th St, 55317, Chanhassen, United States
Reservierung, buchen
Stadt: Chanhassen
Webseite: https://www.panerabread.com/en-us/cafe/locations/mn/chanhassen/531-w-79th-st
Montag: 06:00-22:00
Dienstag: 06:00-22:00
Mittwoch: 06:00-22:00
Donnerstag: 06:00-22:00
Freitag: 06:00-22:00
Samstag: 06:00-22:00
Sonntag: 06:00-22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 6851
>go with a friend to Panera>each order mac and cheese as separate orders on the kiosk at around the same time>have friend choose text notification and you choose employee call out name>she gets her Mac and cheese and other food>you never hear your name>have friend go up and ask because of your anxiety>discover that they filled your order except the Mac and cheese>employee says she thought Mac and cheese was only ordered once?>despite them being on 2 different orders and the receipt saying Mac and cheese>awkwardly waiting at pick up counter for Mac and cheese>she gives you Mac and cheese without saying anything>at least by this point the chai latte you ordered is cool enough to drink
To start with, they forgot to include the fruit cup in our order. Despite it being clearly listed on the order slip, there was no fruit cup included. It's important to note that while baguettes are complimentary, the fruit cup comes at an additional cost. Strike 1. Additionally, they mistakenly gave us green goddess dressing instead of the salsa verde dressing we had ordered. It remains a mystery as to why the switch was made, but unfortunately, I am not a fan of the green goddess dressing. Strike 2. Furthermore, there was a delay in receiving our drinks and we had to go retrieve them ourselves, causing an unnecessary hold-up in the line. Strike 3.
I had a horrible experience today at Panera bread in Chanhanssen. My order was made wrong to begin. I called to speak to someone at the store regarding how badly my order was messed up but was unfortunately directed to the rudest person/manager who immediately started to have an attitude with me. As I started to explain my dissatisfaction, rather than acknowledging the order was incorrect, Gabby (the manager) snobbishly told me that there’s nothing she can do for me and hung up on me.
The food was delicious and the atmosphere was pleasant. The bread bowl was wonderful, and the new addition, the chicken tikka bowl, was also good. Our favorite was the broccoli cheddar bowl. The croissant is a must-try. The staff is friendly and it's a good place for breakfast and lunch. The chicken noodle soup was just okay. Reserviere jetzt einen Tisch
They charged $11 for this sandwich with about 4 tomato slices and a bit of cheese and peppers. The basil was missing on this already minimal ingredient sandwich and the bread tasted burned to make it extra ridiculous. We ordered breakfast from here recently also and it was over an hour late delivery.Food: 1/5
I love this place , but most recently they have been running out of ingredients making it a difficult choice to choose from. It’s a clean restaurant and a great place for kids, families, friends.I would give it a 5/5 if they weren’t running out of food items. Besides that great and friendly staff.
Food was fine, atmosphere was clean, order was accurate. Hard to rate service since we didn’t talk or interact with anyone. Self serve ordering pick up when your name appears on the board. For some reason others who ordered after us received their order first. Otherwise no complaints.Food: 4/5
We arrived at the restaurant later in the evening to get some iced tea. The drink station was well-stocked, but the interior of the restaurant was messy. We opted to sit on the patio since there were no clean tables inside and there was a lot of garbage on the floor. Food: 4/5 Reserviere jetzt einen Tisch
Great food, but the service here leaves a lot to be desired. When I order ahead on the app, the food is never ready when promised, even at 4:30 in the afternoon.
They get the order incorrect pretty much every single time. Avoid at all costs.
