I ordered food through Uber Eats, but some items were missing. I contacted the Wayne location to speak with the manager, Francisco, hoping for assistance. I had my food in front of me but no utensils, which I had specifically requested, along with my side dish. This was at 4:20 PM, and Francisco told me to call back after 8 PM. I found him to be an ineffective leader with subpar customer service skills. I hope he faces consequences for this. Ordering food can be costly, and I expected to be acknowledged and helped.
I can’t deny that I absolutely love visiting this place. The service is fast, and the kiosks make ordering so easy! The food is a solid 10/10, and the bread is simply amazing! (I highly recommend the GREEN TEA.) I will definitely be returning… although I do notice that a homeless man often asks me for money when I’m there. I try to help, but it does leave me feeling a bit uneasy afterwards. Still, I don’t regret it; the mac and cheese bread bowl is a unique delight every single time!
I had a wonderful experience with the customer service at Panera Bread. There was a small mistake with my delivery order—the salad dressing was wrong—but the manager, Francisco, was eager to fix it. It’s clear he genuinely cares about his customers. When I went back to pick up the corrected order, he made a new one right away and even gave me a complimentary drink and pastry to apologize for the inconvenience.
This Panera location is always busy, probably because it's so close to Willowbrook Mall. Despite the lively atmosphere, the service is efficient, and my orders are usually spot on. I was particularly impressed by a manager who quickly recited my order along with all the customizations—a sight that was not only impressive but also quite entertaining. I've never seen a server do that at any other Panera.
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So we went here for lunch today. It’s amazing that I am still hungry after I spent $30 for two lunches. The veg soup was actually pretty good. I also had 1/2 caprese sandwich (one of the few vegetarian options) she had some chicken soup and sandwich which she enjoyed. We waited a good 5 min and our order was brought to our table. We ate our lunch and enjoyed our conversation.
One of the better run Panera in my opinion and I go to a lot of Panera throughout the state. The manager is really managing this place well. He also reads the order to you before he serves it. He reads it really fast and he is quite serious about making sure your order is correct. The coffee here is always hot and I never had to complain about it.
I've mainly been going to this café for coffee recently because it has reasonable prices and a selection of baked goods. The atmosphere is nice, and the staff is quick and efficient. The newest menu items, the Mexican corn chowder and spicy chicken sandwich, are the best upgrades they've made since starting their beverage subscription.
The restaurant was somewhat untidy. Taking the time to clean the tables would significantly improve the experience. The bread bowls were rather small, and the soup was only filled halfway. We also ordered grilled cheese, which ended up overcooked. Overall, I was quite disappointed with this visit!
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Panera Bread is my go-to place for lunch! I was there today, and we try to visit as often as possible. Their coffee is the best, and the baked goods are absolutely delicious! Honestly, everything on the menu is wonderful!
I really love the soups and salads at your restaurant. The staff is exceptional and extremely friendly!
Asiatischer Crunch-Salat Mit Halben Zitrusfrüchten Und Hühnchen
2 Fladenbrot-Pizza-Familienfest Mit Vanille-Zimtschnecken
3 Fladenbrot-Pizza-Familienfest Mit Vanille-Zimtschnecken
Smokehouse Bbq Chicken Sandwich Cremige Tomatensuppe
Napa-Mandel-Hühnchen-Sandwich-Hühner-Wildreis-Suppe
Klassische Cremige Tomatensuppe Mit Gegrilltem Käse
Das Familienfest „The Chef's Chicken Sandwiches“.
4 Fladenbrot-Pizza-Familienfest Mit Keksen
Cremige Tomatensuppe Mit Thunfischsandwich
Chipotle Chicken Bacon Fladenbrotpizza
