This location has the consistently worst service of any Panera in New Jersey. I’ve visited this drive-thru multiple times, and it’s reliably the slowest—often making you wait in your car for up to 15 minutes before receiving your order. Additionally, my orders frequently have missing items or incorrect sizes. Today, I made the mistake of not checking my order right away, and when I got home, I discovered one salad was missing chicken and the other was without the dressing, which is essential to the dish. I attempted to call to request the missing items, since I paid for them, but of course, no one answered the phone, which was incredibly frustrating. While the Panera chain itself is decent,...
This Panera Bread location began with a promising experience, but my recent visit left me quite disappointed. My order was incorrect at the drive-thru, which appears to be due to understaffing. The owner of this franchise should address these issues, as numerous customers are left waiting inside for their orders. The quality of service is impacting the overall enjoyment of the menu.
This Panera location initially impressed me, but I've grown quite disappointed lately. My order was incorrect once more, and the drive-thru is currently closed due to staff shortages. The franchise owner really needs to address these concerns. I noticed several customers inside sharing their frustrations while waiting for their orders.
It took 20 minutes (not kidding) to pay for and receive my regular soup and a drink and there was only one person in front of me. I live nearby and the service has gone extremely downhill over the years. The staff is rude as well. I suggest going to the Panera on Woodbridge Ave instead of this one.
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The location is simply breathtaking, with stunning views and wonderful people. The freshly baked items are truly outstanding. Although we live in the foothills outside of Sacramento, this has become our favorite breakfast spot whenever we come to visit.
Baked is an excellent spot to visit if you're in the mood for a delicious bowl of soup. I highly recommend giving one a try during your visit!
This has to be the worst Panera location in New Jersey. They should just close it and replace it with a Trader Joe's or something similar.
The menu and pricing are quite confusing. It's very different from the old Panera ordering system. They really missed the mark this time!
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This has to be the worst place in New Jersey. It might be better to shut it down and replace it with a Trader Joe's or something similar.
confusing menu and fees. a former panera order. they've made a big time!
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