Ordered online for a delivery to JBAB main gate. Left a note for the driver to call when they were outside and we waited outside the gate as soon as we got the notification that the driver was on the way. We waited an hour outside the gate? calling thestore we just got an automated message that they were ?a little behind and would be here soon?. After calling and speaking tothe manager (who was extremely rude and had an attitude) she stated that the driver came and both her and the driver tried tocall but we didn?t answer, we didn?t have any missed calls and the only people that we saw stopping at the gate were Uber andLyft drivers. Needless to say we waited almost 3 hours for pizza, that wa...
I recently had the pleasure of ordering from Papa John's pizza and I must say, I was thoroughly impressed with the level of customer service I received from Django. From the moment I placed my order over the phone , to the delivery driver arriving at the High School , everything was seamless and efficient. The pizza itself was delicious, with fresh ingredients and a perfectly cooked crust. But what really stood out to me was the attentiveness of the staff. When I called to inquire about the status of my order, the representative I spoke with was friendly and informative, giving me an accurate estimated time of arrival. Overall, I was extremely satisfied with my experience with Papa John's an...
For some reason on 4/28/22 I had the worse experience with this branch. I also order online and it?s delivered in a timely manner but today was not the case. I ordered at 8:16 pm I called the branch at 9:16 pm because the tracker said delivered thelady was very unprofessional answering the phone. I told her I was still waiting she said they tried to come and all no oneanswered which is a lie my cell phone was in my hand. She said it was coming back out to deliver it, which took another hour andthey are a few micron me. The delivery driver calls and is rude on the phone and she called cause she didn?t know how to get tomy building so how did she come the first time. She handed my pizza out th...
Weak customer service from staff. They'll barely make eye contact with you and walk away while placing your order. There's a plexiglass between the lobby and back of store. The lobby is small and not everyone where's a mask, so there's your COVIDprecaution update. They typically have long waits for UberEats orders but they have plenty of delivery drivers.
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I ordered a pizza at 1:45 pm. My pizza came all bunched up in a corner and when called to talk the manager. I was informed that the manager Rasheeda was gone for the day and I have to wait until tomorrow to talk to her. When I inquired about her last nameI was told that she was the only Rasheeda there. And that my pizza was not going to be replaced.
I got a delivery from this papa John for second time and I order large pizza and pull apart cinnamon and they gave me a medium pizza but they got cinnamon right at the end I am mad due to the fact I payed more to just get something random. Food: 1 Service: 1 Atmosphere: 1
Ordered on the phone, the agent tried to oversell and misguided me to buy 2 medium rather than one that I wanted to originally buy Meal type: Lunch Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 2 Recommended dishes: Small Original Crust Pizza
This location is way better then the one where I live in Columbus ohio. Delivery driver was polite and made sure my food was nice and hot. Thank you, keep up the good work. The location in my town could learn from this one lol.
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Staff was friendly and helpful. I normally do delivered food but this time I choose to come pick up the wait was a little long but well worth it cause my food came out hot and ready.
Was doing a delivery but it was smelling great. I know the customer loved it Service: Delivery Meal type: Lunch Service: 5 Atmosphere: 5
