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"I always know what to expect at this restaurant. The customer service is pleasant and welcoming."
Gerichte: 0
Ausstattung: 4
Kategorien: 5
Bewertungen: 557
I 'm a long time (meaning more then 20 years) fan and customer of Papa Murphy 's in general. For that reason, and even though prices have at least doubled during that time, I 'm still giving 3 stars. That said, there is a common problem that needs addressing. That is employee attitude towards their customers. My latest experience at this store was not pleasant. It started with a phone call. I asked what the days special was. With a somewhat sharp response I was given the name but not the details. So I asked what that special involved. Again, sharply, the young man gave the info. The entire conversation had a you should know this attitude from the employee. Finally, he informed me he was havi...
We've been coming to this restaurant for seven years, and it used to be fantastic in terms of management, staff, customer service, and food quality. Unfortunately, I can't say the same anymore. The employees have become rude, and the quality of the food has plummeted. The stuffed pizzas are now thin, and the toppings seem to be lacking. The cheese on every pizza is only about 70% of what it should be, and unless you order a stuffed pizza, the crust is always the thin variety. I understand that inflation and rising costs can affect a business, but customers want a quality product that reflects their hard-earned money. Sadly, it seems like that’s no longer the case here. We’ll be looking for a...
If I could give this place less than five stars, I would. Almost every time I call to order a pizza, no one answers—the phone just keeps ringing. I've called 13 times in the last 30 minutes! The pizza is decent, but they almost always forget to add the extra olives I request, which is really frustrating. I wish they would open another Papa Murphy's in Arvada that is run by responsible individuals or employees who genuinely care about good customer service. It would be nice if someone could pick up the phone because their online ordering app doesn’t accept my EBT. I am very disappointed with this place.
it is so easy to say whether someone screwed up when they order 2 of the same pizza because a sweet pizza over 50g (yes I have a kitchen scale)light compared to the other. the same problem in the last week and in the week before I called a refund and regional supervisory authority ally has completely deteriorated the situation by not listening to the problem and not the responsibility for a pizza that was badly made! the overall quality had become a problem at this location and with argumentative managers like aly in not sure whether they want to improve.
I always know what to expect at this restaurant. The customer service is pleasant and welcoming.
