We received the wrong pizza. We ordered a chicken bacon garlic pizza that should have come with creamy garlic sauce, but they put regular pizza sauce on it instead, which didn't mix well with the toppings (tomato and green onions). We tried calling ahead to see if we could return it, but no one answered the phone. My husband went to the store to complain and to show them that our receipt specifically stated we requested creamy garlic sauce. This isn't the first time we've had an issue here; a year ago, I ordered a chicken Caesar salad, and it had no chicken in it! They claimed it doesn't come with chicken, but if you check the website, it clearly states that it does.
On December 8th I tried to pick up my food and the store manager threatened me with violence when I simply asked how long it would be until my food is ready. I placed my order 3 hours in advance. I contacted Papa Murphys corporate and they said the store owner would be contacting me within 3-5 business days. It has now been 4 weeks and no word. If this is how Papa Murphys allows their employees to treat paying customers then they dont deserve my money. I bought pizza here every Tuesdays for years (and I ALWAYS tip), but now I'm never going to another Papa Murphys again.
I called on Thursday afternoon about 4:15 to order pizza. The girl who answered the phone was laughing and really couldn't speak. Then she put her hand over in hopes I wouldn't hear, I guess. She tried speaking again and was still laughing. Finally I said I'm taking my business elsewhere. I understand having fun at work, but this was too much. Treat your customers better they give you a paycheck.
I went into pick my order of 3 pizzas and cookie dough and the cookie dough container wasn't even half full! the container says there is enough for 15 cookies but in my container there's barely enough for 5. Do better Papa Murphy's
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This Papa Murphy's has been consistently good for the times we've picked up pizza from here. The ingredients seem fresh and the pizzas have been put together well. I would recommend them to others.
Had a couple recent bad experiences with the evening shift not adding extra toppings when ordered extra toppings online. Really unfortunate considering the charge for extra.
I just called to order a pizza and the person who picked up the phone answered with, Yo, mother f ! You gotta answer that. We used to order from here but we won 't anymore.
I always enjoy coming here for the salads. You can really tell that they put a lot of effort into making them, and the service is consistently excellent.
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Noticed there were nail marks in the dough while they were making my pizza, the place was gross and unsanitary, will not be going back...
Had a large get together so we needed a bunch of options and Papa Murfs never disappoints.
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