I'm really disappointed with my recent experience at Peet's Coffee in Laguna Niguel. I've been a loyal customer in this area for the past 10 years, and I've been frequenting this specific location for the past 3 years. On this particular day, I had just arrived and was planning to order my regular black coffee along with a sandwich, as I always do.As a realtor, I often set up my work station in various coffee shops to get some work done, and this time was no different. However, what shocked me was the manager's immediate and unwarranted reaction. The manager and most likely owner, who is a dark-haired Middle Eastern woman with an accent, came out of nowhere and told me I needed to leave imme...
I had to file a complaint because I come here every morning and the older manager barista lady with long curly hair and an accent has been rude to me on more than one occasion and rude to other customers who have recently reviewed about her on here) , has made me feel like I'm sort of cockroach.I never would treat my customers in this manner in the local establishment I currently manage operate. She disrespectfully has made it a point to breach Peet's open door policy which I would love to believe Peet's enforces strictly) ultimately making me feel unwelcome demeanor so completely out of line. She threatened to kick me out if I don't immediately pay for something. My lovely husband has came...
Espresso drinks taste pretty good but are on the weak side. I feel like I need more caffeine after. I came in the morning after having major surgery last month for my first time getting espresso as a treat since I couldn’t have it after surgery with my jaw wired closed.I came in, was not acknowledged for several minutes. No one else was in line, though they were making mobile orders.Eventually my order was taken but he left to do other things before I could pay, so my drink still didn’t make it into the drink que from mobile orders.After 13 minutes from arrival I finally got my drink. I said thank you, but I am unable to speak loudly due to recently being wired shut. As I walked away, one of...
Fast and helpful vegan breakfast sandwich is great. Even nonvegans love them.Vegetarian options: Bran muffins and plant sandwiches, unfortunately, they discontinued the lemon poppyseed scones.
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Peet's is ALWAYS excellent. I got a size large medium-roast which was perfection, and an egg white, tomato, and feta frittata. Yummy! Great app rewards. Highly recommend.
I was feeling Hopeless at the beginning of the long week. Went in for Hope and much needed Caffeine. 10 outta10. ???????? Coffee was good too.
I ordered wrong on app and Sunny helped me to get some steamed milk in my tea !! Excellent customer service !! Thank you Sunny !
I knew that in us coffee is not very good, but here its a nightmare. Its even worse than in
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Fantastic restaurant! It's highly recommended to use the Peet's app to order ahead.
Great place, outstanding from the rest of the local coffee shops.
