"Surrounding need updated, food just average, staff had really no interest in the customer service. A really bad experience"
Nestled in the grounds of the beautiful Slievedonard Hotel lies it’s outpost restaurant, Percy French. It’s just inside the entrance gates and, in all honesty, if it was lifted by a magical ‘air-crane’, placed on the the other side of the entrance, it would have been put out of its misery years ago. Because, no one would go. It’s that bad…. However, because the Slievedonard keeps linking their stay-packages to this gastronomic ‘repeat-offender’, Percy French doesn’t HAVE to improve, as they have a fresh batch of diners trudging in and out for their inclusive package meal nightly. I said, ‘repeat-offender’?…I’ll explain; I’ve been twice, the first time was awful and the worse dining experienc...
Always had fantastic Sunday lunches here but menu is now A la carte 7 days a week. I checked the menu before going to see if it would suit my parents and was happy with the variety and prices. However, on arrival, we were handed a completely different menu which was really unappealing and very pricey! I pointed this out and the waitress apologized and said that menu should have been taken down. I settled for spicy lentil soup with onion bhajee and bread/butter. The soup was tasteless, in a small bowl and had the Bhajee dumped in the soup which was a surprise! I suppose it saved them a ladel of soup and a few pennies?! My parents had fish and chips with mushy peas and tartare sauce. All were...
My family booked this restaurant more than a month in advance for my mother 's 80th birthday. Clearly a very special occasion with family arriving from around the globe to celebrate the event! Only to be told upon our arrival that the table was not yet ready and having to wait for more than an hour before being seated! This was just the beginning to a diabolical evening of horrendous non existent service! The waitress allocated for a table of 18 people had no clue whatsoever and could not cope! Guests had not been offered any starters nor any deserts! We received our meals in drips and drabs from the kitchen along with some waiting for almost an hour for their order! Empty plates were not cl...
I dined at Percy French's restaurant while staying at Slieve Donard recently. I requested water and was served a 750ml bottle of Tipperary Still water for one person at a cost of £6, €7, $7.50. Three slices of bread were priced at £4, €5, $5.50, making it a total of £10 for just bread and water. I ordered a medium rare sirloin steak, but it arrived well done with no hint of pink. It took me five minutes to get a staff member's attention to fix it, although the staff were otherwise pleasant and friendly. The replacement steak, priced at £35, €41, $44, was blue and unappetizing. I decided not to complain again and reluctantly ate it. The quality of the steak was very poor, weighing no more tha...
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The service at this restaurant was absolutely terrible. The staff appeared completely disinterested and lacked any communication or eye contact. A simple smile or greeting seemed to be beyond their capabilities. It was a disappointment, especially considering they were the front of house staff. We were entertaining friends from England, and this experience was a complete tourism disaster. We only stayed for one drink before swiftly moving on to a more inviting and friendly venue in town.
Really disappointed with the sirloin steaks.. Ordered the £35 Sirloin Steak.. Received a Really thin cut steak that was definitely not what I was expecting.. Then they automatically add 10% to the bill ,, USA style.. You will not get away with this in N Ireland... Especially when the food is not up to the standard required.. Very expensive and not a great menu to pick from.. So disappointed
This bar was once a fantastic spot, but lately it has undergone a not-so-great redecoration. The new layout of the tables is not an improvement for the bar, as the comfortable seating has been removed. The prices have also increased significantly, with £41 for just 4 drinks being very expensive. Overall, it was a disappointing experience.
The whole place needs a bit of an upgrade. Tired furniture and such a stunning location. The menu had only heavy large meals not really suited for a lunch time meal, unless customers took the starter options. Should offer sandwiches/lighter options.
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Do not visit. Called in for a nightcap. We ordered 4 Irish coffees. Could not believe how expensive. £11 each! Ridiculous. We will never return and recommend avoiding.
Surrounding need updated, food just average, staff had really no interest in the customer service. A really bad experience
Free Range Chicken With Honey, Bacon, Lime & Garlic
Asparagus, Ham, Pea, Spring Onion, Garlic Sauce
Dark Chocolate & Passion Fruit Tart
Spring Vegetable Soup With Cheddar
Grilled Market Fish Of The Day
Hot Garlic & Chilli Sourdough
Minced Bean And Tomato Chili
Salt & Pepper Chicken Wings
Sirloin Of Shorthorn Beef
Knuspriger Chicken Burger
